Senior Operations Supervisor – Plasma Center

Grifols

. Serve as acting leader in the Center Manager’s absence .

Posted 9/29/2026full-timeOgden • Utah • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in donor operations management, including supervising staff, ensuring compliance with regulations, and maintaining operational efficiency in a high-volume plasma center. Proficient in phlebotomy and donor processing, with strong communication skills and the ability to handle challenging situations effectively.

Highest-signal resume keywords

Phlebotomy CertificationDonor Center Technician CertificationPlasma Processing CertificationCPR CertificationSOP Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingInventory ManagementOperational PlanningRecordkeepingQuality AssuranceStaff SchedulingRegulatory ComplianceEquipment Maintenance

Soft Skills

TeamworkCommunicationProblem-SolvingCoachingAdaptability

Certifications & Qualifications

Phlebotomist CertificationDonor Center Technician CertificationPlasma Processor CertificationDesignated Trainer CertificationCPR Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPBiological FluidsHigh-Volume Medical BusinessDonor Flow ManagementOperational EfficiencySafety ProtocolsTraining and Onboarding

About the role

Key responsibilities & impact

Serve as acting leader in the Center Manager’s absence
Perform any or all tasks within the plasma center, including production employee and donor-flow supervisor duties
Oversee donor operations and supervise Operations Supervisors and donor center staff during assigned shifts
Coordinate staffing, task assignments, break schedules, and coaching
Create employee schedules to accommodate donor cycles
Monitor and adjust inventory levels and submit vendor orders
Inform the Center Manager of irregularities and provide corrective action plans
Execute daily operational plans to meet donor throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate documentation and recordkeeping
Maintain facility cleanliness and equipment condition
Submit timely and accurate reports
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Maintain communication with other service areas
Promote safety, teamwork, and accountability
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency handling difficult situations
Proficient in speaking and writing English, with legible handwriting
Where applicable, bilingual skills
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible schedules to meet business needs
Ability to work in a highly regulated, operations-intensive, high-volume medical business
Ability to meet physical and occupational demands, including standing, lifting, bending, exposure to biological fluids and extreme cold, and use of personal protective equipment

Benefits

Comp & perks

Relocation Assistance Bonus of up to $7,500.00
Up to 15% of the company bonus pool
Medical insurance
Dental insurance
Vision insurance
PTO
Up to 5% 401(K) match
Tuition reimbursement
Professional growth and career progression opportunities