Senior Operations Supervisor – Plasma Center

Grifols

. Serve as acting leader in the absence of the Center Manager as assigned .

Posted 11/6/2026full-timeSan Diego • California • United StatesSenior💰 $28 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in plasma center operations, including donor processing, compliance with FDA-approved SOPs, and effective team supervision. Proficient in managing staffing, inventory, and operational plans to ensure quality and productivity in a regulated medical environment.

Highest-signal resume keywords

Certified PhlebotomistDonor Center TechnicianPlasma ProcessorCPR CertifiedSOP Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingInventory ManagementOperational PlanningDocumentation AccuracyQuality AssuranceRegulatory ComplianceStaff SchedulingEquipment Maintenance

Soft Skills

TeamworkCommunicationProblem-SolvingCoachingAdaptability

Certifications & Qualifications

High School Diploma or GEDCertified PhlebotomistDonor Center TechnicianPlasma ProcessorDesignated TrainerCPR Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPMedical BusinessDonor Center OperationsHigh-Volume OperationsRegulated EnvironmentSafety ProtocolsTraining and Onboarding

About the role

Key responsibilities & impact

Serve as acting leader in the absence of the Center Manager as assigned
Perform any/all tasks within the plasma center and fulfill production employee duties
Supervise Operations Supervisors and donor center staff during assigned shifts
Coordinate staffing, task assignments, break schedules, and coaching
Create employee schedules to accommodate donor cycles
Determine inventory needs, adjust inventory levels, and submit vendor orders
Inform the Center Manager of irregularities and provide corrective action plans
Execute daily operational plans to achieve donor throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate documentation and records
Help maintain the facility and equipment
Submit timely and accurate reports
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Maintain communication with other service areas
Promote safety, teamwork, and accountability
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Proficient in speaking and writing English, with legible handwriting
Where applicable, bilingual skills
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible schedules to meet business needs
Ability to work in a highly regulated, operations-intensive, high-volume medical business
Ability to meet the stated physical and occupational demands

Benefits

Comp & perks

Up to 15% of the company bonus pool
Medical insurance
Dental insurance
Vision insurance
PTO
Up to 5% 401(K) match
Tuition reimbursement
Opportunities for professional growth and career progression