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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in donor registration, eligibility verification, and venipuncture techniques while adhering to strict SOPs in a high-volume medical environment. Capable of performing quality control, conducting hematocrit testing, and managing blood product preparation and shipping.
Highest-signal resume keywords
Donor RegistrationHematocrit TestingVenipunctureCustomer ServiceSOP Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hematocrit TestingVenipunctureQuality ControlBlood Product PreparationCentrifuge OperationSpecimen HandlingTemperature ScreeningBlood Pressure ScreeningPulse ScreeningBiological Fluid Handling
Soft Skills
Customer ServiceCommunicationMentoringTrainingTeam Collaboration
Tools & Technologies
Centrifuge InstrumentsBlood Collection BagsSample TubesBleed-Number Labels
Certifications & Qualifications
State LicensureCertification in 1 Area
Industry Keywords
Medical BusinessRegulated EnvironmentHigh-Volume OperationsSOPs and ProtocolsContinuous Improvement
About the role
Key responsibilities & impact- Register donors, greet them, answer phone calls, and assist with beginning the donation process
- Verify donor identification, eligibility, and deferral status
- Perform cleaning and disinfection tasks
- Perform quality control on donor-screening equipment
- Conduct hematocrit testing, including specimen handling, testing, and results analysis
- Determine donor suitability through temperature, blood pressure, and pulse screening
- Select collection bags, sample tubes, and bleed-number labels
- Prepare donors and perform venipuncture
- Audit and monitor the collection process through donation completion
- Spin blood products using centrifuge instruments according to IBBI procedures
- Prepare components from centrifuged units
- Transfer products and samples to proper storage
- Pack blood, blood components, and samples for daily shipments
- Prepare shipping memos and Bills of Lading
- Assist with audits, mentoring, training, facility care, and continuous improvement activities
Requirements
What you’ll need- High School diploma or GED
- Obtains required state licensures or certifications where applicable
- Strong customer service skills
- Proficient in speaking and writing English, with legible handwriting
- Bi-lingual skills where applicable
- Ability to understand and follow SOPs and protocols
- Ability to work flexible scheduling to meet business needs
- Ability to work in a highly regulated, operations-intensive, high-volume medical business
- Completed all elements of the training requirements for 1 area, designated by management
- Typically requires no previous related experience
- Expected to attain certification in 1 area within 90 days from hire
- Ability to perform the physical, visual, hearing, and occupational demands described, including lifting up to 50 lbs and handling biological fluids
- Must be able to comprehend and follow oral and written instructions