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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in donor registration, suitability verification, and venipuncture techniques while adhering to strict SOPs in a high-volume medical environment. Capable of performing quality control, operating centrifuge instruments, and managing blood component preparation and storage.
Highest-signal resume keywords
Donor Suitability VerificationVenipuncture TechniquesQuality Control ProceduresCustomer Service SkillsSOP Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hematocrit TestingBlood Pressure ScreeningTemperature ScreeningCentrifuge OperationSpecimen HandlingBlood Component PreparationShipping DocumentationDisinfection ProceduresAuditing ProcessesTraining and Mentoring
Soft Skills
Strong Communication SkillsCustomer Service OrientationAbility to Follow InstructionsAdaptability to Changing ConditionsTeam Collaboration
Certifications & Qualifications
State Licensure or CertificationCertification in Blood Donation Procedures
Industry Keywords
Blood DonationMedical OperationsRegulatory ComplianceHigh-Volume Medical BusinessContinuous Improvement
About the role
Key responsibilities & impact- Process potential blood donors through registration and donor suitability verification
- Greet donors, answer phone calls and assist donors beginning the donation process
- Verify donor identification, eligibility and deferral status
- Perform cleaning and disinfection tasks
- Perform quality control on donor-screening equipment
- Conduct hematocrit testing, including specimen handling, testing and result analysis
- Determine donor suitability using temperature, blood pressure and pulse screening
- Select collection bags, sample tubes and bleed-number labels
- Prepare donors and perform venipuncture
- Audit and monitor the collection process through donation completion
- Operate centrifuge instruments according to IBBI procedures
- Prepare blood components from centrifuged units
- Transfer blood products and samples to proper storage
- Pack blood, blood components and samples for daily shipments
- Prepare shipping memos and Bills of Lading
- Assist with audits, mentoring, training, facility care and continuous improvement activities
Requirements
What you’ll need- High School diploma or GED
- Obtains required state licensures or certifications where applicable
- Typically requires no previous related experience
- Employees are expected to attain certification in 1 area within 90 days from hire
- Strong customer service skills
- Proficient in speaking and writing English, with legible handwriting
- Bi-lingual skills where applicable
- Ability to understand and follow SOPs and protocols
- Ability to work flexible scheduling to meet business needs
- Ability to work in a highly regulated, operations-intensive, high-volume medical business
- Completed all elements of the training requirements for 1 area, designated by management
- Ability to perform the stated physical and sensory demands, including lifting up to 50 lbs., frequent hand and foot movement, bending and twisting, and correctable vision requirements
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform complex tasks under variable and changing conditions
- Ability to communicate sensitive information to diverse groups
Benefits
Comp & perks- Equal employment opportunities without regard to protected characteristics
- Required personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear