Customer Service Desk Host / Cashier

Groupement Mousquetaires

. Welcome customers at the store’s customer contact points, including the service desk, checkout, and telephone reception .

Posted 11/9/2026full-timeLyon • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service capabilities by effectively managing customer interactions, processing transactions, and ensuring compliance with service standards. Emphasizes attention to detail and responsiveness in a retail environment to enhance the customer experience.

Highest-signal resume keywords

Customer Service ManagementInterpersonal SkillsAttention To DetailCash Register ProceduresTeam Spirit

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction ProcessingMerchandise Returns ManagementClick-And-Collect Order Handling

Soft Skills

ResponsivenessStrong Sense Of PrioritiesCommitment To High-Quality Service

Industry Keywords

RetailCustomer Contact PointsService DeskCheckoutShrinkage Prevention

About the role

Key responsibilities & impact

Welcome customers at the store’s customer contact points, including the service desk, checkout, and telephone reception
Recommend and implement appropriate services to make the purchasing process easier
Manage customer service activities, including merchandise returns, customer complaints, and click-and-collect orders
Verify that items comply with requirements
Process customers’ final payments
Follow cash register procedures and shrinkage prevention policies

Requirements

What you’ll need

Excellent interpersonal skills
Responsiveness
Strong sense of priorities
Commitment to providing customers with a high-quality welcome and service
Interest in retail and customer service
Attention to detail and thoroughness
Strong team spirit