Recovery Support Coordinator

Groups Recover Together

. Provide recovery support services and coordinate care across clinical, social, and community settings for a panel of 160–180 members .

Posted 11/9/2026full-timePanama City • Florida • United StatesMid-LevelSenior💰 $44,000 - $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in recovery-oriented care, case management, and community resource navigation while providing empathetic support and effective communication to members facing mental health and substance use challenges.

Highest-signal resume keywords

Peer Support Specialist CertificationCase Management ExperienceElectronic Health Records (EHR) ProficiencyMotivational Interviewing SkillsKnowledge of Recovery-Oriented Care

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementCare CoordinationRecovery Activities SupportCoping-Skill SupportReferral ManagementPrescription ManagementCommunity Resource NavigationDocumentation ComplianceOutreach StrategiesCrisis Intervention

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsProblem-Solving SkillsEmpathy

Tools & Technologies

G-SuiteElectronic Medical RecordsTelephonic Support SystemsVirtual Communication ToolsSMS and Email Communication

Certifications & Qualifications

Peer Recovery Coach CertificationCPR/First Aid Certification

Industry Keywords

Recovery-Oriented CareHarm ReductionTrauma-Informed PracticesSubstance Use ChallengesMental Health ChallengesCommunity OutreachHealth ScreeningBackground ScreeningProfessional BoundariesConfidentiality

About the role

Key responsibilities & impact

Provide recovery support services and coordinate care across clinical, social, and community settings for a panel of 160–180 members
Collaborate with counselors, prescribers, and cross-functional care team members
Participate in interdisciplinary case conferences and weekly team meetings
Build trusted member relationships using empathy, motivational interviewing, and lived experience where applicable
Help members identify goals through coaching, coping-skill support, and recovery activities
Reengage unengaged members through intensive outreach
Introduce new members to the care model and support transition to care
Provide in-person, virtual, and telephonic support
Coordinate shared caseloads and remove barriers to care
Connect members with healthcare, behavioral health, social service, and community resources and follow up on needs
Help members navigate insurance, pharmacy, housing, and transportation systems
Manage referrals, releases of information, and care-transition documentation
Serve as a community connector and advocate
Deliver customer service to members, visitors, and community partners
Maintain accurate and compliant EHR documentation
Support group facilitation logistics, scheduling, office maintenance, and safety standards
Assist with prescription management, toxicology submissions, appointment scheduling, and member inquiries via phone, SMS, email, and chat
Participate in community outreach and education
Perform other duties as assigned

Requirements

What you’ll need

High school diploma required
Associate’s degree in Social Services, Human Services, Psychology, or related field preferred
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable
Minimum of two (2) years’ experience in case management, care coordination, peer support, or a related field preferred
Experience working with individuals with substance use or mental health challenges preferred
Experience using Electronic Health Records (EHR)
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote
Must meet state-specific background screening and pre-employment requirements, which may include fingerprinting, drug testing, CPR/First Aid, or health screening
Valid driver’s license and access to a vehicle if role includes community travel
Strong interpersonal and communication skills
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices
Ability to identify, navigate, and connect members to appropriate community resources and support systems
Excellent organizational, time-management, and problem-solving skills
Ability to maintain confidentiality, professional boundaries, and ethics
Proficiency in G-Suite, email, electronic medical records, and other digital tools
Ability to work evenings or flexible hours as needed
Florida Care Provider Background Screening Clearinghouse screening required for applicable Florida care positions

Benefits

Comp & perks

$2,000 sign-on bonus for qualified bilingual candidates
4-day workweek
Hybrid work arrangement
Continuing education