Recovery Support Coordinator

Groups Recover Together

. Provide recovery support services and coordinate care across clinical, social, and community settings for a panel of 160–180 members .

Posted 11/6/2026full-timePortland • Maine • United StatesMid-LevelSenior💰 $45,300 - $47,565 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in recovery-oriented care, case management, and community resource navigation while providing empathetic support and coaching to individuals facing mental health and substance use challenges. Proficient in maintaining accurate EHR documentation and delivering member-centered care through effective communication and collaboration.

Highest-signal resume keywords

Case Management ExperiencePeer Support Specialist CertificationMotivational InterviewingElectronic Health Records (EHR)Community Resource Navigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Recovery-Oriented CareCare CoordinationCoping-Skill SupportPrescription ManagementHarm Reduction PracticesTrauma-Informed PracticesCommunity OutreachSchedulingDocumentation ComplianceMember Engagement

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsProblem-Solving SkillsAdaptability

Tools & Technologies

G-SuiteElectronic Medical RecordsDigital ToolsTelephonic SupportVirtual Support

Certifications & Qualifications

Peer Support Specialist CertificationCommunity Health Worker Certification

Industry Keywords

Substance Use ChallengesMental Health ChallengesMember-Centered CareRecovery GoalsConfidentialityProfessional BoundariesEthical Standards

About the role

Key responsibilities & impact

Provide recovery support services and coordinate care across clinical, social, and community settings for a panel of 160–180 members
Collaborate with counselors, prescribers, and cross-functional care team members to deliver member-centered care
Participate in interdisciplinary case conferences and weekly team meetings
Build trusted relationships and support members in achieving recovery goals through empathy, motivational interviewing, and lived experience where applicable
Help members identify goals through coaching, coping-skill support, and engagement in recovery activities
Reengage unengaged members through intensive outreach
Orient new members to the Groups care model and support transitions to care
Provide in-person, virtual, and telephonic support
Maintain a shared caseload and coordinate service delivery with the care team
Support care pathways for members at high risk of disengagement or poor outcomes
Connect members with healthcare, behavioral health, social service, and community resources and follow up on needs
Help members navigate insurance, pharmacy, housing, and transportation systems
Manage referrals, releases of information, and other care-transition documentation
Serve as a community connector and advocate while promoting recovery-positive language, reducing stigma, and fostering inclusion
Deliver customer service to members, visitors, and community partners
Maintain accurate, timely, compliant EHR documentation
Support daily operations, group-facilitation logistics, scheduling, office maintenance, and safety standards
Assist with prescription management, toxicology submissions, prescription coordination, appointment scheduling, and member inquiries via phone, SMS, email, and chat
Engage in community outreach and education
Perform other duties as assigned

Requirements

What you’ll need

High school diploma required
Associate’s degree in Social Services, Human Services, Psychology, or related field preferred
Additional minimal educational requirements vary by state, including a Bachelor’s degree in a related field in Virginia and Tennessee
In Maine: Associate’s degree with one year experience; or MHRT/C or Community Health Worker certification
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable
Minimum of two (2) years’ experience in case management, care coordination, peer support, or a related field preferred
Experience working with individuals with substance use or mental health challenges preferred
Experience using Electronic Health Records (EHR)
Proficiency in G-Suite, email, electronic medical records, and other digital tools
Strong interpersonal, communication, organizational, time-management, problem-solving, and adaptability skills
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices
Ability to identify, navigate, and connect members to community resources and support systems
Ability to maintain confidentiality, professional boundaries, and high ethical standards
Commitment to Groups’ mission and values, including member-centered care and recovery support
Ability to work evenings or flexible hours as needed
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote
Must meet state-specific background screening and pre-employment requirements, which may include fingerprinting, drug testing, CPR/First Aid, or health screening
Valid driver’s license and access to a vehicle if the role includes community travel

Benefits

Comp & perks

Hybrid work arrangement
Schedule: Tuesday–Friday, 9:00 AM–7:00 PM
Ongoing continuing education
Reasonable accommodations for individuals with disabilities
In-person, virtual, and telephonic support based on member and regional needs