Recovery Support Coordinator

Groups Recover Together

. Provide recovery support services and coordinate care across clinical, social, and community settings for a panel of 160–180 members .

Posted 11/5/2026full-timeFarmington • Maine • United StatesMid-LevelSenior💰 $45,300 - $47,565 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in recovery-oriented care, case management, and community resource navigation while fostering strong relationships with members through effective communication and support. Proficient in maintaining accurate EHR documentation and delivering member-centered care across various settings.

Highest-signal resume keywords

Case Management ExperiencePeer Support Specialist CertificationKnowledge of Recovery-Oriented CareElectronic Health Records (EHR) ProficiencyStrong Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementCare CoordinationMotivational InterviewingCommunity Resource NavigationCoping-Skill SupportRecovery ActivitiesPrescription ManagementDocumentation ComplianceProblem-SolvingTime Management

Soft Skills

EmpathyCommunication SkillsOrganizational SkillsInterpersonal SkillsFlexibility

Tools & Technologies

G-SuiteElectronic Medical RecordsDigital Communication ToolsTelephonic Support SystemsVirtual Support Platforms

Certifications & Qualifications

Peer Support Specialist CertificationCommunity Health Worker CertificationMHRT/C Certification

Industry Keywords

Recovery-Oriented CareHarm ReductionTrauma-Informed PracticesSubstance Use ChallengesMental Health Challenges

About the role

Key responsibilities & impact

Provide recovery support services and coordinate care across clinical, social, and community settings for a panel of 160–180 members
Collaborate with counselors, prescribers, and cross-functional care team members to deliver member-centered care
Participate in interdisciplinary case conferences and weekly team meetings
Build trusted relationships with members using empathy, motivational interviewing, and lived experience where applicable
Help members identify goals through individual coaching, coping-skill support, and recovery activities
Reengage unengaged members through intensive outreach
Introduce new members to the Groups care model and support transition to care
Provide in-person, virtual, and telephonic support
Maintain a shared caseload and support care pathways for high-risk populations
Connect members with healthcare, behavioral health, social service, and community resources; follow up on needs
Help members navigate insurance, pharmacy, housing, and transportation systems
Manage referrals, releases of information, and care-transition documentation
Serve as a community connector and advocate, promote recovery-positive language, reduce stigma, and foster inclusion
Deliver customer service to members, visitors, and community partners
Maintain accurate, timely, compliant EHR documentation
Support daily operations, including group facilitation logistics, scheduling, office maintenance, and safety standards
Assist with prescription management, toxicology submissions, prescription coordination, appointment scheduling, and member inquiries via phone, SMS, email, and chat
Conduct community outreach and education as needed
Perform other duties as assigned

Requirements

What you’ll need

High school diploma required
Associate’s degree in Social Services, Human Services, Psychology, or related field preferred
Additional minimal educational requirements vary by state; in Maine: Associate’s degree with one year experience, or MHRT/C or Community Health Worker certification
Bachelor’s degree in related field required in Virginia and Tennessee
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states
Minimum of two (2) years’ experience in case management, care coordination, peer support, or a related field preferred
Experience working with individuals with substance use or mental health challenges preferred
Experience using Electronic Health Records (EHR)
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote
Must meet state-specific background screening and pre-employment requirements, which may include fingerprinting, drug testing, CPR/First Aid, or health screening
Valid driver’s license and access to a vehicle if role includes community travel
Strong interpersonal and communication skills
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices
Ability to identify, navigate, and connect members to community resources and support systems
Excellent organizational, time-management, and problem-solving skills
Ability to maintain confidentiality, professional boundaries, and ethical standards
Proficiency in G-Suite, email, electronic medical records, and other digital tools
Ability to work evenings or flexible hours as needed
Commitment to Groups’ mission and values

Benefits

Comp & perks

Hybrid work arrangement: 3 days in office and 1 work-from-home day
Ongoing continuing education
Reasonable accommodations for individuals with disabilities