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Recovery Support Coordinator
Groups Recover Together. Provide recovery support services and coordinate care across clinical, social, and community settings for a panel of 160–180 members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in recovery-oriented care, case management, and care coordination, with a strong emphasis on building relationships and providing support to individuals facing mental health and substance use challenges. Proficient in using Electronic Health Records (EHR) and digital tools to facilitate effective communication and documentation.
Highest-signal resume keywords
Case Management ExperiencePeer Support Specialist CertificationMotivational InterviewingElectronic Health Records (EHR)Recovery-Oriented Care Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementCare CoordinationMotivational InterviewingRecovery-Oriented CareHarm ReductionTrauma-Informed PracticesPrescription ManagementDigital Tools ProficiencyCommunity Resource LinkingEHR Documentation
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsProblem-Solving SkillsAdaptability
Tools & Technologies
G-SuiteElectronic Medical RecordsDigital Communication Tools
Certifications & Qualifications
Peer Support Specialist CertificationMHRT/C CertificationCommunity Health Worker Certification
Industry Keywords
Substance Use ChallengesMental Health ChallengesCommunity ConnectorCare PathwaysConfidentiality Standards
About the role
Key responsibilities & impact- Provide recovery support services and coordinate care across clinical, social, and community settings for a panel of 160–180 members
- Collaborate with counselors, prescribers, and multidisciplinary care teams, including interdisciplinary case conferences
- Build trusted member relationships using empathy, motivational interviewing, and lived experience where applicable
- Help members identify goals and provide coaching, coping-skills support, and recovery-activity engagement
- Reengage unengaged members through intensive outreach
- Introduce new members to the care model and support their transition to care
- Provide in-person, virtual, and telephone support
- Maintain a shared caseload and support care pathways for high-risk members
- Link members to healthcare, behavioral health, social, and community resources and follow up on needs
- Help members navigate insurance, pharmacy, housing, and transportation systems
- Manage referrals, releases of information, and care-transition documentation
- Serve as a community connector and advocate while promoting recovery-positive language and inclusion
- Maintain accurate, timely, compliant EHR documentation
- Support group facilitation logistics, scheduling, office maintenance, and safety standards
- Assist with prescription management, toxicology submissions, prescription coordination, appointment scheduling, and member inquiries
- Participate in weekly interdisciplinary meetings, continuing education, and community outreach
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma required
- Associate’s degree in Social Services, Human Services, Psychology, or related field preferred
- Additional state-specific educational requirements may apply, including a bachelor’s degree in a related field in Virginia and Tennessee
- Associate’s degree with one year of experience, or MHRT/C or Community Health Worker certification in Maine
- Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states
- Minimum of two years’ experience in case management, care coordination, peer support, or a related field preferred
- Experience working with individuals with substance use or mental health challenges preferred
- Experience using Electronic Health Records (EHR)
- Proficiency in G-Suite, email, electronic medical records, and other digital tools
- Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices
- Strong interpersonal, communication, organizational, time-management, problem-solving, and adaptability skills
- Ability to maintain confidentiality, professional boundaries, and ethical standards
- Ability to work evenings or flexible hours as needed
- Reliable internet access with 50M download / 10M upload and strong WiFi if working remote
- Must meet state-specific background screening and pre-employment requirements
- Valid driver’s license and access to a vehicle if the role includes community travel
Benefits
Comp & perks- Hybrid work arrangement
- Ongoing continuing education
- Reasonable accommodations for individuals with disabilities
- Recovery support and mission-driven work