Recovery Support Coordinator

Groups Recover Together

. Collaborate with counselors, prescribers, and cross-functional care team members to deliver member-centered care .

Posted 11/9/2026full-timeOcala • Florida • United StatesMid-LevelSenior💰 $44,000 - $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in member-centered care, recovery-oriented practices, and effective communication while managing a shared caseload. Proficient in connecting members to community resources and maintaining accurate EHR documentation.

Highest-signal resume keywords

Peer Support Specialist CertificationCase Management ExperienceElectronic Health Records (EHR) ProficiencyKnowledge of Motivational InterviewingStrong Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementCare CoordinationRecovery-Oriented CareMotivational InterviewingCoping Skills CoachingCommunity Resource NavigationEHR DocumentationPrescription ManagementGroup FacilitationTime Management

Soft Skills

EmpathyCommunication SkillsOrganizational SkillsProblem-Solving SkillsAdaptability

Tools & Technologies

G-SuiteElectronic Medical RecordsDigital Communication Tools

Certifications & Qualifications

Peer Support Specialist CertificationCPR/First Aid Certification

Industry Keywords

Substance Use ChallengesMental Health ChallengesHarm ReductionTrauma-Informed PracticesCommunity Outreach

About the role

Key responsibilities & impact

Collaborate with counselors, prescribers, and cross-functional care team members to deliver member-centered care
Participate in interdisciplinary case conference and weekly team meetings
Build trusted relationships with members and support recovery goals through empathy, motivational interviewing, and lived experience where applicable
Assist members with personal and treatment-related goals, individual coaching, coping skills, and recovery activities
Reengage unengaged members through intensive outreach
Introduce new members to the Groups care model and support transitions to care
Provide in-person, virtual, and telephonic support
Maintain a shared caseload of approximately 160–180 members
Support care pathways for members at high risk of disengagement or poor outcomes
Link members to healthcare, behavioral health, social service, and community resources, and follow up on needs
Help members navigate insurance, pharmacy, housing, and transportation systems
Manage referrals, releases of information, and related documentation
Serve as a community connector and advocate while promoting recovery-positive language and reducing stigma
Maintain accurate, timely, and compliant EHR documentation
Support daily operations, including group facilitation logistics, scheduling, office maintenance, and safety standards
Assist with prescription management, toxicology submissions, prescription coordination, appointment scheduling, and member inquiries via phone, SMS, email, and chat
Engage in community outreach and education
Perform other duties as assigned
Report to the Recovery Operations Supervisor and receive clinical supervision from local clinical leadership

Requirements

What you’ll need

High school diploma required
Associate’s degree in Social Services, Human Services, Psychology, or related field preferred
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable
Minimum of two (2) years’ experience in case management, care coordination, peer support, or a related field preferred
Experience working with individuals with substance use or mental health challenges preferred
Experience using Electronic Health Records (EHR)
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote
Must meet state-specific background screening and pre-employment requirements, which may include fingerprinting, drug testing, CPR/First Aid, or health screening
Valid driver’s license and access to a vehicle if role includes community travel
Strong interpersonal and communication skills
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices
Ability to identify, navigate, and connect members to appropriate community resources and support systems
Excellent organizational, time-management, and problem-solving skills
Ability to maintain confidentiality, professional boundaries, and high ethical standards
Proficiency in G-Suite, email, electronic medical records, and other digital tools
Strong problem-solving skills and adaptability in a team-based environment
Commitment to Groups’ mission and values
Ability to work evenings or flexible hours as needed
Florida Care Provider Background Screening Clearinghouse screening required as a condition of employment for applicable care positions

Benefits

Comp & perks

$2,000 sign-on bonus for qualified bilingual candidates
Hybrid work arrangement
Work from home on Thursdays
Ongoing continuing education