Recovery Support Coordinator

Groups Recover Together

. Provide recovery support services and coordinate care across clinical, social, and community settings .

Posted 10/19/2026full-timeUnited StatesJuniorMid-Level💰 $44,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, recovery-oriented care, and motivational interviewing while effectively managing member relationships and navigating healthcare systems. Proficient in maintaining accurate EHR documentation and delivering empathetic support to individuals facing mental health and substance use challenges.

Highest-signal resume keywords

Case Management ExperienceMotivational InterviewingElectronic Health Records (EHR)Peer Support Specialist CertificationRecovery-Oriented Care Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationCoping-Skill SupportCommunity Resource LinkingPrescription ManagementInterdisciplinary CollaborationGoal IdentificationIntensive OutreachDocumentation ComplianceSchedulingCrisis Intervention

Soft Skills

EmpathyCommunicationOrganizational SkillsProblem-SolvingTime Management

Tools & Technologies

G-SuiteElectronic Medical RecordsDigital Communication ToolsTelephonic Support SystemsVirtual Support Platforms

Certifications & Qualifications

Peer Support Specialist CertificationCommunity Health Worker CertificationMHRT/C Certification

Industry Keywords

Recovery Support ServicesHarm ReductionTrauma-Informed PracticesSubstance Use ChallengesMental Health Challenges

About the role

Key responsibilities & impact

Provide recovery support services and coordinate care across clinical, social, and community settings
Support a defined panel of 160–180 members with health-related social needs, treatment engagement, care coordination, and wellness
Collaborate with counselors, prescribers, and cross-functional care team members
Participate in interdisciplinary case conferences and weekly team meetings
Build trusted member relationships using empathy, motivational interviewing, and lived experience where applicable
Help members identify goals through coaching, coping-skill support, and recovery activities
Reengage unengaged members through intensive outreach
Introduce new members to the Groups care model and support transition to care
Provide in-person, virtual, and telephonic support
Maintain a shared caseload and remove barriers to care
Link members to healthcare, behavioral health, social service, and community resources; follow up on needs
Help members navigate insurance, pharmacy, housing, and transportation systems
Manage referrals, releases of information, and care-transition documentation
Serve as a community connector and advocate, promoting recovery-positive language and reducing stigma
Deliver customer service to members, visitors, and community partners
Maintain accurate, timely, and compliant EHR documentation
Support group facilitation logistics, scheduling, office maintenance, and safety standards
Assist with prescription management, toxicology submissions, prescription coordination, appointment scheduling, and member inquiries via phone, SMS, email, and chat
Participate in community outreach and education
Perform other duties as assigned

Requirements

What you’ll need

High school diploma required
Associate’s degree in Social Services, Human Services, Psychology, or related field preferred
Additional minimal educational requirements vary by state
Bachelor’s degree in related field for Virginia and Tennessee
Associate’s degree with one year experience, or MHRT/C or Community Health Worker certification for Maine
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states
Minimum of two (2) years’ experience in case management, care coordination, peer support, or a related field preferred
Experience working with individuals with substance use or mental health challenges preferred
Experience using Electronic Health Records (EHR)
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices
Proficiency in G-Suite, email, electronic medical records, and other digital tools
Strong interpersonal, communication, organizational, time-management, and problem-solving skills
Ability to maintain confidentiality, professional boundaries, and high ethical standards
Ability to work evenings or flexible hours as needed
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote
Must meet state-specific background screening and pre-employment requirements, which may include fingerprinting, drug testing, CPR/First Aid, or health screening
Valid driver’s license and access to a vehicle if the role includes community travel
Commitment to Groups’ mission and values, including member-centered care and recovery support

Benefits

Comp & perks

Four 10-hour shifts per week
Hybrid work arrangement
Ongoing continuing education
Reasonable accommodations for individuals with disabilities
Access to clinical supervision from local clinical leadership team