Fraud Investigator II

Grow Financial Federal Credit Union

. Independently manage a broad range of fraud case types .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud investigation and prevention, with strong capabilities in analyzing predictive reports and monitoring fraud trends. Proficient in training and educating stakeholders on fraud-related topics while effectively collaborating with technical partners.

Highest-signal resume keywords

Fraud Investigation ExperienceBSA/AML Compliance KnowledgeMicrosoft Office ProficiencyStrong Communication SkillsCritical Thinking Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud Case ManagementPredictive Report AnalysisFraud Prevention InitiativesEmerging Fraud Trends MonitoringOffice Equipment Operation

Soft Skills

Mature JudgmentActive ListeningConflict ManagementMultitaskingTelephone Etiquette

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

Fraud/Loss PreventionFinancial-Related Field ExperienceCredit Union KnowledgeCollectionsLending Operations

About the role

Key responsibilities & impact

Independently manage a broad range of fraud case types
Review predictive reports daily and take appropriate action on accounts
Contribute to fraud prevention initiatives
Monitor emerging fraud trends
Collaborate with technical partners to understand system outputs and fraud patterns
Participate in Fraud Team area-related projects
Train and educate credit union members and employees on fraud-related topics

Requirements

What you’ll need

High school diploma or equivalent required
Associate degree preferred
12 months of experience as a Fraud Investigator I at Grow Financial FCU or 3 years of work experience in a financial-related field such as fraud/loss prevention, BSA/AML compliance, collections, or lending operations
Mature judgment and critical thinking skills
Strong written and verbal communication, presentation, active listening, voice quality, grammar, interpersonal, multitasking, conflict management, and telephone etiquette skills
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Ability to operate standard office equipment in a remote or in-office environment
Must be able to sit for extended periods
Must be able to read, write, speak, and type English
Must be able to hear and use a telephone
Ability to perform repetitive computer keystrokes
Ability to travel to other branches or locations as needed
Must reside in one of the eligible states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, or Wyoming

Benefits

Comp & perks

15 days of paid vacation to start
Paid holidays and sick time
Paid family leave for eligible team members
Two paid volunteer days each year
Up to $5,250 annually for professional development for full-time team members
401(k) with employer contributions and matching totaling up to 8%
Medical, dental, vision, virtual care, and mental health support
Special team member discounts on consumer loans
Dedicated in-house training team focused on career growth and development
Remote, hybrid, and in-person work flexibility depending on role