Area Claims Supervisor

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. Lead, coach, mentor, and develop a team of crop insurance adjusters across Montana and Southern Idaho .

Posted 10/15/2026full-timeRemote • Montana • United StatesJuniorMid-Level💰 $80,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing and developing a team of crop insurance adjusters, with a focus on performance management, claims operations, and customer service excellence. Proficient in utilizing data analytics to drive decision-making and improve operational efficiency.

Highest-signal resume keywords

Claims Operations ManagementPeople Leadership ExperienceData Analytics ProficiencyPerformance ManagementCustomer Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Handling Best PracticesPerformance ReviewsSuccession PlanningResource AllocationProblem-SolvingDecision-Making

Soft Skills

CoachingMentoringOrganizational SkillsAnalytical SkillsCommunication Skills

Tools & Technologies

Power BI

Industry Keywords

Crop InsuranceClaims ManagementComplianceCustomer ServiceOperational Efficiency

About the role

Key responsibilities & impact

Lead, coach, mentor, and develop a team of crop insurance adjusters across Montana and Southern Idaho
Provide day-to-day leadership, performance management, and career development support
Conduct employee coaching, performance reviews, and succession planning
Oversee claims operations for timely, accurate, and customer-focused claim handling
Maintain compliance with company policies and applicable regulations
Monitor workloads and allocate resources to meet service, quality, and business objectives
Review claim activity and assist with complex claim situations
Serve as an escalation point for challenging customer, agent, or operational issues
Partner with Claims Management and cross-functional teams on process improvement and operational efficiency
Deliver training and support adoption of claims processes, systems, and tools
Build relationships with agents, customers, and internal business partners
Travel throughout Montana and Southern Idaho to support field staff, coaching, training, team engagement, and performance
Model ProAg’s values and leadership expectations

Requirements

What you’ll need

Bachelor’s degree or an equivalent combination of education and relevant claims leadership experience
Minimum of 2 years of people leadership experience within a claims environment
Experience managing, overseeing, or supporting claims operations
Strong understanding of claims handling best practices and customer service expectations
Demonstrated success coaching, developing, and leading frontline employees, including performance management and employee development
Strong organizational, analytical, problem-solving, and decision-making skills
Ability to manage multiple priorities in a fast-paced environment
Strong understanding of using data analytics or Power BI to inform decision-making
Excellent communication and relationship-building skills
Ability and willingness to travel approximately 40% statewide within Montana and Southern Idaho

Benefits

Comp & perks

Competitive salary and comprehensive benefit package
Strong learning culture with ongoing development opportunities
Opportunities for growth and career advancement
Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
Basic life and disability insurance
401(k) plan with 6% company match
20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off
Paid parental leave
Award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
Student loan matching program
Employee discount program
Meaningful work supporting American farmers and ranchers
Personal connections and relationship-focused culture
Resources and stability backed by Tokio Marine HCC