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Planning and Control Analyst III
Grupo Boticário. Serve as a technical reference for the analyst team in resolving complex issues and act as the direct liaison with subject-matter experts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong data analysis skills and advanced proficiency in Excel and Google Sheets to manage workflows and deliver executive presentations. Experience in Planning, Governance, or Workforce Management is essential for effective capacity planning and performance management.
Highest-signal resume keywords
Data AnalysisExcel ProficiencyGoogle Sheets ProficiencyWorkforce Management ExperienceCapacity Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisCapacity PlanningPerformance Indicators ManagementSQL Knowledge
Soft Skills
Highly OrganizedPresentation Skills
Industry Keywords
Workforce ManagementGovernanceSLA Management
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Serve as a technical reference for the analyst team in resolving complex issues and act as the direct liaison with subject-matter experts
- Create and manage key performance indicators, including ticket SLAs, span of control, and points of contact
- Validate capacity planning (FVC) and metrics with the GECOM and Operations teams
- Ensure end-to-end management of the requisition workflow, from technical approval by GCC through operational allocation with the Back Office
Requirements
What you’ll need- Bachelor’s degree completed
- Strong data analysis skills for solving complex problems
- Highly organized, with the ability to manage workflows, deadlines, and tickets within SLA requirements
- Advanced proficiency in Excel and Google Sheets
- Ability to structure and deliver executive presentations
- Previous experience in Planning, Governance, or WFM (Workforce Management)
- Reside in Curitiba or São Paulo
- Knowledge of SQL for data extraction and manipulation is a plus
Benefits
Comp & perks- Flexible medical and dental plans
- Medication allowance and healthcare allowance for family members
- Free psychotherapy sessions and 24/7 telemedicine
- Ongoing prevention, mental health support, and vaccination programs
- Meal voucher (or on-site restaurant) and food allowance (including an extra Christmas allowance)
- Discounts of up to 40% on brands within our ecosystem
- Gympass/TotalPass membership for gyms and sports studios
- Home office allowance for hybrid and remote work arrangements
- Birthday day off
- Pet health insurance, benefits through partner programs, and travel/accommodation programs
- Extended parental leave (180 days for mothers and 120 days for fathers)
- Support for parents of children with special needs and childcare allowance / early childhood education support
- School supplies allowance and child nutrition credit
- Dedicated legal, psychological, and social support
- Private pension plan and life insurance
- Bereavement support following the loss of parents and payroll-deducted loans
- Transportation allowance and parking (depending on the work arrangement)