Sales Assistant – Affiliates

Grupo Fênix

. Prospect and develop affiliates, contributing to the growth of the partner portfolio and expansion of operations .

Posted 9/25/2026contractRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Affiliate Management, Digital Marketing, and Customer Success, with a strong focus on relationship building, operational efficiency, and performance analysis. Proficient in managing affiliate journeys and optimizing partner engagement to drive revenue growth.

Highest-signal resume keywords

Affiliate ManagementDigital MarketingCustomer SuccessAnalytical AbilityOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital MarketingAffiliate ProgramsE-CommerceOperational ReportingMetrics Monitoring

Soft Skills

Strong Communication SkillsAttention to DetailProactive MindsetTeam CollaborationProblem-Solving

Tools & Technologies

ExcelGoogle SheetsAffiliate PlatformsProcess Management Tools

Industry Keywords

Direct ResponseAffiliate SupportCommunity ManagementCustomer Relations

About the role

Key responsibilities & impact

Prospect and develop affiliates, contributing to the growth of the partner portfolio and expansion of operations
Manage the affiliate journey from initial contact and onboarding through partnership development
Understand each partner’s profile and potential, present opportunities, encourage activation, and identify ways to increase volume and performance
Maintain close relationships with affiliates, lead conversations, support negotiations, conduct follow-ups, and identify new opportunities
Provide daily support to affiliates, triage requests, and route inquiries to the appropriate department
Track requests through completion, ensuring prompt resolution and effective communication
Monitor offer AOV metrics daily, identify deviations, and take action to protect profitability
Record and track issues, keeping reports up to date to support management decision-making
Conduct onboarding for new affiliates, including granting access, creating groups, sending materials, and providing initial follow-up
Organize departmental materials, internal processes, and documentation
Identify workflow improvements and propose actions to increase productivity, revenue, and affiliate volume
Support Affiliate Management with the organization and tracking of strategic activities

Requirements

What you’ll need

Experience or knowledge in Digital Marketing, Direct Response, affiliate programs, digital products, or e-commerce
Strong written and verbal communication skills for building relationships with affiliates and internal teams
Strong organizational skills and attention to detail when managing multiple demands simultaneously
Proactive mindset, with the autonomy to identify problems and seek solutions
Analytical ability to monitor metrics and operational reports
Intermediate English proficiency for reading materials and using platforms
Ability to work effectively as part of a team while following established processes and organizational structures
Previous experience in affiliate support or community management is a plus
Experience in Digital Marketing, Direct Response, or digital product operations is a plus
Experience in Customer Success, Support, or Customer Relations is a plus
Knowledge of Excel or Google Sheets is a plus
Familiarity with affiliate platforms and process management tools is a plus
Ownership mindset, sense of urgency, and commitment to results

Benefits

Comp & perks

100% remote work
Performance- and results-based commission program
Opportunity to work within a large international Direct Response operation
Career growth plan, continuous development, and genuine opportunities for professional advancement
Exposure to different business models, including Direct Response operations, Affiliate teams, and the Education market, all commission-based
High-performance, merit-based environment focused on scale
Direct participation in building and scaling campaigns generating millions in revenue
Access to strategies, insights, and knowledge-sharing with some of the leading professionals in the performance marketing industry
Autonomy to test new ideas, propose improvements, and create a real impact on operations
Collaborative team culture centered on knowledge sharing, experience exchange, and professional development support
Daily interaction with specialists in Copywriting, Traffic Acquisition, Performance Marketing, Products, Data, and Operations