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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in collections and accounts receivable management, with strong negotiation skills and proficiency in Microsoft Excel. Capable of effectively communicating with customers and internal departments to resolve financial discrepancies and ensure timely payment.
Highest-signal resume keywords
Collections ExperienceAccounts Receivable ManagementNegotiation SkillsMicrosoft Excel ProficiencyHealthcare Billing Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CollectionsAccounts ReceivableFinancial Obligations ManagementPayment NegotiationData TrackingReconciliationReportingCustomer Relationship Management
Soft Skills
Strong Communication SkillsOrganizationAttention to Detail
Tools & Technologies
Microsoft OfficeExcelSIMPROBrasíndice
Industry Keywords
Delinquent CustomersPayment DeadlinesFinancial DiscrepanciesReceivables Recovery Metrics
About the role
Key responsibilities & impact- Monitor outstanding invoices and delinquent customers
- Contact customers to negotiate and resolve outstanding financial obligations
- Conduct collections by phone, email, and other communication channels
- Negotiate payment deadlines and terms in accordance with company policies
- Follow up on agreements until payment has been completed
- Record and update collection information in the department’s systems and tracking tools
- Identify recurring delinquency situations and flag potential risks
- Monitor collection and receivables recovery metrics
- Support the reconciliation and posting of payments related to collection agreements
- Prepare and update tracking spreadsheets and reports
- Liaise with internal departments to resolve discrepancies and outstanding financial matters
- Support the manager with other activities related to receivables management
Requirements
What you’ll need- Bachelor’s degree completed or in progress in Business Administration, Accounting, Economics, or a related field
- Proficiency in Microsoft Office, especially Excel
- Knowledge of healthcare billing and pricing tables, such as SIMPRO and Brasíndice
- Strong verbal and written communication skills
- Organization and attention to detail
- Strong negotiation and customer relationship management skills
- Experience in collections, accounts receivable, or credit recovery is preferred
Benefits
Comp & perks- Meal Voucher
- Food Voucher
- Health Insurance
- Dental Insurance
- Life Insurance
- Wellhub