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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process assessment, redesign, and optimization using AI solutions, with a strong focus on stakeholder engagement and effective communication. Proficient in evaluating technology options and preparing functional documentation to support implementation.
Highest-signal resume keywords
Process AssessmentGenerative AI KnowledgeBPM MethodologyFunctional Documentation PreparationVendor Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingProcess RedesignAI Use CasesAutomationAnalyticsRequirements GatheringDesign ThinkingLean MethodologySolution ValidationImplementation Planning
Soft Skills
Consultative ApproachInfluencing SkillsStructured ThinkingIntellectual CuriosityDiagnostic Skills
Tools & Technologies
DatabricksAzure AIOpenAIAI PlatformsOff-the-Shelf Tools
Industry Keywords
Transportation SectorMobility SectorTourism SectorInternal TransformationProcess Excellence
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Serve as an internal consultant to the JCA Group’s business areas
- Conduct assessments with business teams, mapping current processes, pain points, inefficiencies, and expected outcomes
- Identify opportunities for AI-driven optimization and estimate the potential benefits of each initiative
- Redesign processes using AI solutions, considering people, activities, and technology
- Propose the future-state (to-be) operating model, including workflows, roles, decision rules, and functional requirements
- Assess data readiness, execution feasibility, risks, and adoption potential before prioritization
- Apply a standardized methodology for designing use cases, with consistent criteria across business areas
- Define the best implementation approach by comparing in-house development, IT/Digital teams, vendors, and off-the-shelf tools
- Prepare a handoff package for the development team, including scope, requirements, success criteria, and assumptions
- Track development through solution validation with the business team
- Support AI portfolio prioritization by assessing the impact and feasibility of requests
- Lead the transition of solutions to IT, Digital, or vendor teams
Requirements
What you’ll need- Bachelor’s degree in Engineering, Computer Science, Information Systems, Business Administration, or a related field
- Experience in strategy, operations, technology, or internal transformation and process excellence teams is preferred
- Hands-on experience in process assessment, mapping, and redesign (BPM, Lean, Design Thinking)
- Strong knowledge of generative AI, automation, and analytics, including capabilities, limitations, costs, and risks
- Experience gathering requirements and preparing functional documentation for technical teams
- Experience facilitating workshops and presenting recommendations to leadership
- Experience with AI use cases in production, AI agents, or platforms such as Databricks, Azure AI, OpenAI, or similar technologies
- Experience evaluating vendors and market solutions
- Knowledge of the transportation, mobility, or tourism sector
- Intermediate Spanish
- Consultative approach with strong diagnostic and synthesis skills
- Structured thinking and intellectual curiosity
- Ability to influence without relying on formal authority
- Pragmatic approach to balancing ambition and feasibility
Benefits
Comp & perks- Meal or Food Allowance: No payroll deduction
- Basic Grocery Allowance (paid through the benefits card)
- Home Office Allowance
- TotalPass wellness benefit
- Transportation Allowance: 6% payroll deduction
- Health Insurance: Copayment applies
- Dental Insurance: Copayment applies
- Hybrid Work Model: 3 days on-site and 2 days remote