Billing Systems Specialist – CyberFinancial

Grupo QuintoAndar

. Plan, review, and perform highly complex configurations in CyberFinancial and the predictive dialer .

Posted 11/1/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in configuring and administering the CyberFinancial system, with strong analytical skills in SQL and experience in project management methodologies. Capable of diagnosing complex system issues and managing documentation for business rules and workflows.

Highest-signal resume keywords

CyberFinancial AdministrationSQL ProficiencyProject ManagementSystem IntegrationAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Configuration ManagementAPIsFile LayoutsNegotiation Rule DefinitionAdvanced System DiagnosisRequirements EngineeringBusiness Workflow MappingPortfolio SegmentationTechnical Project PlanningCloud Environments

Soft Skills

CollaborationProblem-SolvingCommunicationAnalytical ThinkingTask Management

Tools & Technologies

CyberFinancialPredictive DialerTask Management ToolsSpreadsheetsChange-Control Documentation

Industry Keywords

Credit RecoveryCollection AgenciesOperational RisksManagement ReportsAgile Methodologies

Tech Stack

Tools & technologies

CloudSQL

About the role

Key responsibilities & impact

Plan, review, and perform highly complex configurations in CyberFinancial and the predictive dialer
Configure decisioning networks, segmentation, settlement queues, negative credit reporting across multiple credit bureaus, and marketplaces
Configure negotiation policies, including payment plans, interest rates, and discounts
Perform daily reconciliation and monitoring of CyberFinancial
Ensure the correct distribution of contracts among integrated collection agencies, portfolios, and credit bureaus
Diagnose workflow issues and integrations with external systems
Provide Level 2 technical support and assist Level 1 support with ticket workflows
Lead projects to implement functionality and resolve structural issues
Ensure the acceptance testing of improvements and prepare GMUD change-control documentation
Collaborate technically with vendors to diagnose failures and define development scopes
Extract, monitor, and analyze management and performance reports
Identify bottlenecks and anticipate operational risks
Create control reports, management analyses, and strategic presentations
Provide regular follow-ups and keep task management tools up to date

Requirements

What you’ll need

Hands-on experience administering and configuring the CyberFinancial system (Equifax/Peopleware)
Strong knowledge of portfolio segmentation, negotiation rule definition, and credit recovery levers
Proficiency in APIs, file layouts, and system integrations
Advanced analytical skills using SQL and spreadsheets
Advanced understanding of networks, the internet, connectivity, and cloud environments
Knowledge of project management and Agile methodologies
Experience with advanced system issue diagnosis techniques and troubleshooting platform failures
Hands-on experience with technical project planning
Requirements engineering and advanced mapping of business and system workflows
Experience managing business rule and system configuration documentation
Programming language skills are a plus

Benefits

Comp & perks

Competitive salary
Profit Sharing and Results (PLR – for eligible roles)
Variable compensation (for eligible roles)
Health insurance
Dental insurance
Life insurance
Wellhub (formerly Gympass)
QuintoCare (free psychological, legal, social, and financial support)
Meal and food allowances
Birthday day off
Mother’s Day and Father’s Day benefits
Home office allowance
Work From Anywhere (WFA) program
Childcare allowance
Additional support for parents of children with special needs
Extended parental leave
Leiturinha book kit
Partnerships with educational institutions