Operations Supervisor – Pre-Contract Ops Support

Grupo QuintoAndar

. Act as the central tracking and governance hub, with a PMO-focused profile, for AI solution development, process design, training, and quality initiatives in pre-contract operations .

Posted 11/1/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and governance for AI solution development, utilizing quality management methodologies and tools to ensure operational excellence. Proficient in orchestrating deliverables and timelines while effectively communicating with stakeholders.

Highest-signal resume keywords

Project ManagementKanbanJiraQuality Management MethodologiesGoogle Workspace

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementKanbanQuality Management Methodologies5W2HIshikawaRoot Cause AnalysisGUT MatrixArtificial Intelligence ProjectsGoogle SheetsGoogle Docs

Soft Skills

CommunicationInterpersonal SkillsNegotiation Skills

Tools & Technologies

JiraGoogle Workspace

Industry Keywords

AI Solution DevelopmentProcess DesignQuality InitiativesPre-Contract Operations

About the role

Key responsibilities & impact

Act as the central tracking and governance hub, with a PMO-focused profile, for AI solution development, process design, training, and quality initiatives in pre-contract operations
Orchestrate deliverables, timelines, and priorities among technical analysts and various company stakeholders
Track the team’s daily delivery and product schedule across approximately four-week cycles, ensuring predictability and quality
Monitor Jira daily, assigning tickets to the responsible analysts and directing workflows
Lead weekly team meetings to assess progress, identify risks, and address operational bottlenecks
Understand requests from stakeholder teams and map the required requirements and access permissions
Present final deliverables to stakeholders
Apply quality tools to calibrate outputs with their creators and ensure that solutions meet operational expectations

Requirements

What you’ll need

Strong experience in project management and/or PMO-style roles
Practical proficiency in Kanban
Proficiency with project management tools, including Jira
Proficiency in quality management methodologies and tools, including 5W2H, Ishikawa, root cause analysis, and the GUT matrix
Advanced knowledge of the Google Workspace ecosystem, including Google Sheets, Docs, and Slides
Experience with or familiarity with Artificial Intelligence projects, including Gemini or Claude, in operational environments
Excellent communication, interpersonal, and negotiation skills, with the ability to tactfully negotiate timelines and scope with stakeholders

Benefits

Comp & perks

Competitive salary
Profit-Sharing and Results Participation (PLR – for eligible roles)
Variable compensation (for eligible roles)
Health insurance
Dental insurance
Life insurance
Wellhub (formerly Gympass)
QuintoCare: free psychological, legal, social, and financial support
Meal and food vouchers
Birthday day off
Mother’s Day and Father’s Day benefits
Home office allowance
Work From Anywhere (WFA) program
Childcare allowance
Support for parents of children with atypical needs
Extended parental leave
Kit Leiturinha
Partnerships with educational institutions