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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Design, focusing on user experience and information architecture while effectively facilitating workshops and co-creation processes. Proficient in conducting research and testing to inform product strategy and design decisions.
Highest-signal resume keywords
Product Design ExperienceInformation ArchitectureUX Writing ConceptsAgile MethodologiesFigma Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Experience DesignQualitative ResearchQuantitative ResearchPrototypingDesign PrinciplesAccessibility PrinciplesCustomer ResearchMapping TechniquesIdeation ToolsService Design
Soft Skills
FacilitationCollaborationInfluencingAdvocacyStrategic Thinking
Tools & Technologies
FigmaDesign SystemPrototyping ToolsIdeation Frameworks
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
User JourneysExperience AnalysisProduct StrategyDesign ProcessesCustomer Touchpoints
About the role
Key responsibilities & impact- Map the flows, processes, journeys, and touchpoints of the services and products offered
- Plan and facilitate workshops and co-creation processes, using ideation tools and frameworks to promote the collaborative development of solutions
- Create navigation flows and digital interfaces, anticipating different scenarios, following design and accessibility principles, and using the Design System
- Plan and conduct experience analyses, tests, and customer research, gathering data and validating hypotheses
- Act as the customer’s voice and advocate within the squad, influencing decisions and guiding the team toward strategic objectives
- Connect business and user needs, influencing activities and collaborating on product strategy while considering technical feasibility
- Support the design and implementation of processes, rituals, and initiatives for documentation and day-to-day management
Requirements
What you’ll need- Bachelor’s degree or equivalent higher education qualification
- Experience as a Product Designer, applying discovery and delivery practices
- Strong command of methods for applying information architecture, visual design, and UX writing concepts
- Experience conducting qualitative and quantitative research and testing for different purposes
- Experience working on product teams and with agile methodologies
- Knowledge of design and prototyping tools such as Figma
- Preferred: experience with Service Design
- Preferred: proficiency in facilitation methods and mapping techniques