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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Unix/Linux infrastructure management, including RHEL, SUSE, and Ubuntu administration, with a strong focus on OS patching, vulnerability remediation, and automation. Proven ability to lead teams, manage incidents, and develop operational documentation in a global support environment.
Highest-signal resume keywords
Unix/Linux Infrastructure ManagementRHEL AdministrationSUSE Linux Enterprise Server (SLES) ExpertiseCloud Workload Management (AWS, Azure, GCP)ITIL Incident and Problem Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RHEL AdministrationSUSE Linux Enterprise Server (SLES) AdministrationUbuntu AdministrationOS PatchingVulnerability RemediationCIS HardeningScripting (Shell, Python, Ansible)Filesystem ManagementPerformance TroubleshootingCapacity Management
Soft Skills
Team LeadershipMentoringProblem-SolvingCollaborationCommunication
Tools & Technologies
AWSAzureGCPServiceNowVMwareBackup/DR SolutionsEnterprise Monitoring ToolsITSM Platforms
Certifications & Qualifications
Red Hat RHCSARed Hat RHCESUSE (SCA/SCE) Certification
Industry Keywords
Enterprise Production Operations24x7 SupportFollow-the-Sun ModelIncident ManagementProblem ManagementChange Management
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudDNSGoogle Cloud PlatformITSMLinuxNFSPythonServiceNowUnixVMware
About the role
Key responsibilities & impact- Administer and troubleshoot RHEL, SUSE (SLES), and Ubuntu
- Provide L3 technical support for P1–P4 incidents and complex OS-level issues
- Lead and technically guide L1/L2 Unix/Linux operations teams across global regions
- Own OS patching, patch compliance and vulnerability remediation
- Perform CIS hardening and security baseline remediation
- Manage OS performance and capacity, including filesystem, CPU, memory and I/O issues
- Support server build, configuration, lifecycle and decommissioning activities
- Drive problem management, root cause analysis (RCA) and permanent corrective actions
- Support monitoring, disaster recovery activities and operational readiness
- Develop and maintain operational runbooks, procedures and technical documentation
- Identify and implement automation opportunities to improve operational efficiency
- Collaborate with Security, Database, Storage/Backup, Network, Cloud and Application teams
- Ensure consistent service delivery through the APAC–EMEA–NLAM follow-the-sun operating model
Requirements
What you’ll need- 7–8+ years of experience in enterprise Unix/Linux infrastructure and production operations
- Strong hands-on experience with SUSE Linux Enterprise Server (SLES) administration, patching and troubleshooting
- Red Hat RHCSA / RHCE knowledge or certification
- Hands-on experience managing Linux workloads on AWS, Azure or GCP, including compute instances, networking, storage and cloud-based patching/security
- Expert knowledge of RHEL or Ubuntu
- Strong troubleshooting skills across OS, filesystem, process, performance and system services
- Experience with OS patching, vulnerability remediation and CIS hardening
- Strong knowledge of LVM, NFS, SSH, DNS, filesystem management, package management and cron
- Experience in enterprise 24x7 production operations
- Strong ITIL-based Incident, Problem and Change Management experience
- Experience leading and mentoring L1/L2 teams and handling major incidents
- Strong scripting and automation skills using Shell, Python, Ansible or equivalent
- Preferred: Red Hat RHCSA / RHCE or SUSE (SCA/SCE) certification
- Preferred: Experience with enterprise monitoring and patch-management tools
- Preferred: ServiceNow or other ITSM platform experience
- Preferred: Knowledge of VMware and Backup/DR solutions
- Preferred: Experience working in a global follow-the-sun support model
Benefits
Comp & perks- Dynamic environment with strong customer and partner networks
- Culture of innovation, collaboration, and continuous learning
- Diverse and inclusive workplace
- Equal opportunity employer