Team Lead – Survey Programming, Qualtrics

Guidepoint

. Oversee a team of 6 survey programmers of differing experience levels, setting standards for quality assurance and timely delivery of questionnaires programmed into Qualtrics .

Posted 10/15/2026full-timeRemote • IndiaSeniorWebsite

Tech Stack

Tools & technologies

JavaScriptjQuery

About the role

Key responsibilities & impact

Oversee a team of 6 survey programmers of differing experience levels, setting standards for quality assurance and timely delivery of questionnaires programmed into Qualtrics
Coordinate with quantitative survey operational team leads and client service staff/project managers to ensure effective cross-functional collaboration
Serve as a strategic lead for survey programming within the market research organization, designing processes, systems, and best-practice documentation
Train and mentor junior staff on survey programming and coding, survey design translation, routing and randomization testing, JavaScript, and custom web layouts and presentations
Serve as a senior voice for internal communication, resolve project issues, lead kickoffs for complex engagements, and advise on sales or internal kickoff calls
Consult with survey project teams on survey design and recommend best practices to reduce respondent burden
Serve as a direct project manager on large or urgent work as needed
Perform other duties as required
Guidepoint powers end-to-end research workflows for research teams through consultations, surveys, events, proprietary content, and AI-enabled tools

Requirements

What you’ll need

10+ years experience in programming market research surveys in Qualtrics (strongly preferred) or another online survey platform (Decipher/Forsta, Alchemer, Sawtooth, Versive)
3+ years experience managing teams of programmers or other operations staff in market research to achieve targets on volume, timeliness, and quality
Ability to interface with internal leaders, helping to set strategy and training goals for survey programming, identify and resolve problems at a project and strategic level as they arise
Experience with JavaScript/jQuery, HTML, and CSS for developing custom question types or presentations, including training and upskilling staff on web design languages and tools
Experience QAing surveys and designing survey QA processes and workflows to ensure that work aligns to requested spec/design work
Ability to consult and train on best practices for survey design and experience, flagging if survey designs may have issues that make them difficult for end-respondents to answer
Expected to work hours aligned with US-based colleagues on the East Coast

Benefits

Comp & perks

Competitive compensation
Employee medical coverage
Central office location
Entrepreneurial environment, autonomy, and fast decisions
Casual work environment