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Analyst III – Business Support, Clinical
GuideWell Source. Research, analyze, maintain, modify, validate, and prepare data, information, and content used in business decisions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare regulations, utilization management processes, and data analytics, while effectively communicating and collaborating with interdisciplinary teams to enhance clinical data reporting and system workflows.
Highest-signal resume keywords
Healthcare Regulations UnderstandingUtilization Management Processes KnowledgeData Analytics Tools ExperienceClinical Systems ExperienceProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisClinical Data ReportingPrior Authorization WorkflowsRegulatory Reporting StandardsQuality Metrics KnowledgeValue-Based Care InitiativesCMS-0057F Prior Auth Metrics KnowledgeNCQA Reporting & Preparation KnowledgeInformation ExtractionTechnical Solutions Translation
Soft Skills
Effective CommunicationCollaborationAdaptabilityPresentation SkillsInterdisciplinary Team Education
Tools & Technologies
EMR SystemsMCGMC400MHKVisualization Software
Industry Keywords
Healthcare Domain ExpertiseContinuous ImprovementClient RelationsBusiness Process ManagementProject Control
About the role
Key responsibilities & impact- Research, analyze, maintain, modify, validate, and prepare data, information, and content used in business decisions
- Present findings and articulate results
- Monitor, maintain, and test company systems that manage business and work processes
- Monitor and evaluate solutions, policies, practices, and processes for continuous improvement, client relations, compliance, and adherence to requirements
- Recommend improvements to deliver high-quality, value-added services
- Produce, edit, and distribute business documents, reports, and system and process documentation
- Create, present, and facilitate meetings, webinars, conference calls, training programs, education sessions, and certifications for primarily internal audiences
- Participate in or lead smaller departmental projects and project components
- Plan, organize, monitor, and control projects to ensure effective resource use and adherence to project management and reporting standards
- Participate in or lead department/divisional workgroups and initiatives
- Develop internal partnerships to improve communication, coordination, collaboration, and working relationships
Requirements
What you’ll need- 3+ years related work experience
- Related Bachelor’s degree or additional related equivalent work experience
- Understanding of healthcare regulations such as CMS and NCQA
- Knowledge of utilization management processes, prior authorization workflows, and regulatory reporting standards
- Knowledge of CMS-0057F Prior Auth Metrics
- Knowledge of NCQA Reporting & Preparation
- Familiarity with quality metrics and value-based care initiatives
- Experience with clinical systems such as UM Prior Authorizations, Grievance & Appeals, Care Management, and EMR, including MCG, MC400, and MHK
- Experience with data analytics tools and visualization software
- Ability to learn and adapt to new healthcare technologies and software applications
- Clinical data resource expertise and advisory capability for UM leadership and stakeholders
- Ability to educate interdisciplinary teams on clinical data reporting, information extraction, and system workflows
- Ability to translate clinical needs into technical solutions
- Healthcare domain expertise and understanding of clinical work and processes
- Ability to combine clinical knowledge and analytical skills to bridge communication between technical teams and clinical stakeholders
- Sedentary work capability, exerting up to 10 pounds of force occasionally
Benefits
Comp & perks- Medical, dental, vision, life and global travel health insurance
- Income protection benefits, including life insurance and short- and long-term disability programs
- Leave programs to support personal circumstances
- Retirement Savings Plan including employer match
- Paid time off
- Volunteer time off
- 10 holidays
- 2 well-being days
- Additional voluntary benefits
- Comprehensive wellness program
- Opportunities for incentive or commission compensation
- Annual pay-for-performance reviews with consideration for base pay increases