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Care Coordinator
GuideWell Source. Work with administration, Care Managers, patients, and family members to reach healthcare goals and maintain communication .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and time management skills while effectively communicating with patients, families, and healthcare providers. Proficient in managing care coordination tasks and providing support in a fast-paced healthcare environment.
Highest-signal resume keywords
Healthcare CoordinationPatient CommunicationData EntryMicrosoft Office SuiteOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationData EntryTelephonic CommunicationChronic Condition ManagementClerical Duties
Soft Skills
Organizational SkillsTime ManagementVerbal CommunicationWritten CommunicationMulti-tasking
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPoint
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcarePatient CareCare ManagersCommunity ResourcesPost-Hospital Discharge
About the role
Key responsibilities & impact- Work with administration, Care Managers, patients, and family members to reach healthcare goals and maintain communication
- Support non-clinical duties and provide additional support to clinicians, case managers, and members related to patient care
- Serve as a resource contact and education source to patients, families, providers, and staff
- Provide telephonic follow-up with members, including post-hospital discharge and chronic condition management
- Complete assigned Care Coordination tasks
- Generate tasks for the assigned RN Case Manager
- Direct patients and families to appropriate resources, including community resources
- Assist, under RN Case Manager direction and supervision, with member goals, education, resource access, and follow-up care arrangements
- Maintain quality service according to organizational standards
- Assist with data entry, faxes, filing, and other clerical duties
- Handle inbound and outbound calls and obtain information as requested by licensed staff
Requirements
What you’ll need- Ability to work 9a-6p CST or 10a-7p CST shift required
- 1+ years related work experience in a healthcare related role
- High school diploma or GED
- Strong organizational and time management skills
- Excellent verbal/written communication
- Ability to communicate telephonically in a professional and efficient manner
- Computer literacy in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Ability to multi-task in a fast-paced environment
Benefits
Comp & perks- Medical, dental, vision, life and global travel health insurance
- Income protection benefits: life insurance, Short- and long-term disability programs
- Leave programs to support personal circumstances
- Retirement Savings Plan includes employer contribution and employer match
- Paid time off, volunteer time off, and 11 holidays
- Additional voluntary benefits
- Comprehensive wellness program