Claims Examiner I

GuideWell Source

. Process medical, dental, vision, and mental health claims .

Posted 9/24/2026full-timeSan Antonio • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing and adjudicating medical claims, with a strong understanding of CPT and ICD-9 coding, as well as compliance with HIPAA and COBRA regulations. Proven ability to analyze claims, negotiate settlements, and maintain effective communication with healthcare providers and clients.

Highest-signal resume keywords

Claims Adjudication ExperienceKnowledge of CPT and ICD-9 CodingProficiency in Microsoft Windows, Word, and ExcelAnalytical SkillsAbility to Handle Conflict

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingClaims ResearchMedical Necessity VerificationPayment AuthorizationOverpayment RecoveryData Entry10-Key by Touch/SightClaims Appeals ResolutionPlan Loading VerificationSurgical Procedure Review

Soft Skills

JudgmentDecision-MakingMultitaskingConcise CommunicationRapport Building

Tools & Technologies

Computerized Claims Payment SystemCustomized Medical CPT Coding Programs

Certifications & Qualifications

High School Diploma or GED

Industry Keywords

Healthcare IndustryCOBRAHIPAAPre-Existing ConditionsCoordination of Benefits

About the role

Key responsibilities & impact

Process medical, dental, vision, and mental health claims
Adjudicate claims and conduct claims research
Review insurance to verify medical necessity and coverage under policy guidelines
Meet or exceed qualitative and quantitative production standards
Facilitate claims investigations and negotiate settlements
Interpret medical records
Respond to Department of Insurance complaints
Authorize payments to claimants and providers
Review and recover claim overpayments
Correct patient and provider financial histories
Track complaints and resolutions using designated systems
Resolve claims appeals
Research benefits
Verify correct plan loading

Requirements

What you’ll need

2+ years related work experience
Claims examiner/adjudication experience on a computerized claims payment system in the healthcare industry
High school diploma or GED
Knowledge of CPT and ICD-9 coding
Knowledge of COBRA, HIPAA, pre-existing conditions, and coordination of benefits
Proven judgment, decision-making, and analytical skills
Ability to learn quickly and multitask
Ability to maintain good rapport with physicians, healthcare facilities, clients, and providers
Concise written and verbal communication skills, including ability to handle conflict
Proficiency using Microsoft Windows, Word, Excel, and customized medical CPT coding programs
Ability to review multiple surgical procedures and establish reasonable and customary fees
Some college courses in related fields are a plus
Experience processing all types of medical claims is helpful
Data entry and 10-key by touch/sight

Benefits

Comp & perks

Medical, dental, vision, life and global travel health insurance
Life insurance
Short- and long-term disability programs
Flexible schedules after training
Future work-at-home options
Leave programs to support personal circumstances
Retirement Savings Plan with employer contribution and employer match
Paid time off
Volunteer time off
11 holidays
Additional voluntary benefits
Comprehensive wellness program