Senior Director, Business Architecture, Process Excellence

GuideWell Source

. Set the vision and standards for the business architecture practice .

Posted 9/23/2026full-timeRemote • United StatesSenior💰 $180,000 - $292,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business architecture and process excellence, with a strong focus on AI-enabled product management and capability modeling. Proven ability to lead multi-disciplinary teams, drive continuous improvement initiatives, and translate enterprise strategy into actionable outcomes.

Highest-signal resume keywords

Business ArchitectureProcess ExcellenceAI Product ManagementTeam LeadershipLean Six Sigma Black Belt

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise Capability MappingProcess RedesignContinuous ImprovementAI/ML Product ConceptsKPI DevelopmentData Ownership MappingTarget-State Operating ModelsResource PrioritizationPerformance MetricsTransformation Governance

Soft Skills

Organizational SkillsPlanning SkillsStakeholder CommunicationAccountabilityLeadership Development

Certifications & Qualifications

Lean Six Sigma Black BeltTOGAFBusiness ArchitectureCertified Scrum Product Owner

Industry Keywords

Health InsuranceHealthcareRegulated IndustryMatrixed OrganizationAI Adoption Metrics

About the role

Key responsibilities & impact

Set the vision and standards for the business architecture practice
Define enterprise capability maps, target-state operating models, and process/data ownership maps
Lead the process excellence function and oversee process redesign and continuous-improvement initiatives
Hold the team accountable for measurable efficiency, quality, and cost outcomes
Integrate business architecture and process redesign priorities with the AI product roadmap
Partner with the Director, Transformation Governance and Performance, to provide KPIs, delivery status, risks, and AI-adoption metrics for the enterprise transformation scorecard
Build leadership bench strength across business architecture and process excellence
Manage a multi-team organization spanning the two disciplines
Represent the disciplines in steering committee and governance forums
Defend priorities, resourcing trade-offs, and target-state decisions to senior and executive leadership
Report directly to the VP of Transformation and Performance

Requirements

What you’ll need

10+ years’ related work experience in business architecture, process excellence/continuous improvement, and product management
Direct experience managing a team responsible for AI-enabled or data-driven products
5+ years’ direct supervisory/management experience
Related Bachelor’s degree in business, finance, engineering, or a related field, or additional related equivalent work experience
Experience translating enterprise strategy into capability models, process redesigns, and an AI product roadmap within a large, complex, matrixed organization
Experience leading a multi-disciplinary organization and managing managers across multiple functions
Ability to operate across business architecture and process excellence disciplines and translate between them for senior stakeholders
Working knowledge of AI/ML product concepts, including use case scoping, model risk, responsible-use considerations, and adoption metrics
Ability to make resourcing and prioritization trade-offs and defend them to executive leadership
Strong organizational and planning skills; ability to manage and monitor multiple workstreams in parallel
Must be able to travel to multiple locations for work
Preferred: Master’s degree
Preferred: Experience managing managers or a multi-function organization of 15–20+ FTEs
Preferred: Experience in health insurance, healthcare, or another regulated industry
Preferred: Certification in Lean Six Sigma Black Belt, TOGAF, Business Architecture, or Certified Scrum Product Owner
Preferred: Prior experience standing up or scaling an AI product function

Benefits

Comp & perks

Medical, dental, vision, life and global travel health insurance
Short- and long-term disability programs
Leave programs to support personal circumstances
Retirement Savings Plan including employer match
Paid time off
Volunteer time off
10 holidays and 2 well-being days
Additional voluntary benefits
Comprehensive wellness program
Opportunities for incentive or commission compensation
Annual reviews with pay-for-performance considerations for base pay increases