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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing IDR technology solutions and compliance with the No Surprises Act, alongside strong leadership in team development and budget management. Capable of translating complex regulatory information into actionable insights for stakeholders.
Highest-signal resume keywords
IDR Technology Solutions ManagementNo Surprises Act ComplianceBudget Management Over $30MPeople Leadership ExperienceStakeholder Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements DefinitionForecastingContract ComplianceVendor Performance ManagementArbitration KnowledgeQualifying Payment Amount (QPA) UnderstandingRegulatory Timelines KnowledgeContinuous Improvement MethodologiesData AnalysisFinancial Reporting
Soft Skills
Analytical SkillsInfluencing SkillsStrategic VisionOperational Detail OrientationCommunication Skills
Industry Keywords
Health InsuranceManaged CareClaims ManagementProvider ContractingHealthcare Administration
About the role
Key responsibilities & impact- Lead, coach, and develop a team of IDR specialists
- Plan, organize, direct, and control department activities
- Manage people, processes, and technology to achieve No Surprises Act compliance metrics, timelines, and KPIs
- Act as product owner for IDR technology solutions, defining requirements, design, and roadmap priorities
- Partner with IT on automation and continuous improvement
- Implement and oversee vendor programs and ensure contract compliance and vendor SLA attainment
- Provide feedback to policy and Network teams to influence IDR outcomes and overall network strategy
- Manage budgets of $30M+ with disciplined stewardship and accountability
- Provide input into forecasts for IDR fees and medical expense
- Collaborate with Network, Legal, Compliance, Account Management, Claims, IT, and other stakeholders
- Define potential financial, business, and industry impacts
- Prepare executive reports on IDR performance, trends, and financial exposure
- Deliver executive presentations and influence stakeholder decisions
- Meet with self-funded groups and providers
Requirements
What you’ll need- 6+ years of progressive experience in health insurance, managed care, claims, provider contracting, or a related field
- At least three years in a people leadership role
- Bachelor’s degree in business, healthcare administration, finance, or a related field required
- Working knowledge of the federal No Surprises Act and the IDR process, including arbitration, qualifying payment amount (QPA), and applicable regulatory timelines and requirements
- Experience managing large budgets, forecasting, and vendor performance and contract compliance
- Experience acting as a business or product owner for technology solutions, including requirements definition and continuous improvement
- Ability to translate complex regulatory and financial information into clear recommendations for senior leaders
- Strong analytical, influencing, and stakeholder management skills
- Ability to balance operational detail and strategic vision
- Ability to travel to multiple locations for work
Benefits
Comp & perks- Medical, dental, vision, life and global travel health insurance
- Short- and long-term disability programs
- Leave programs to support personal circumstances
- Retirement Savings Plan including employer match
- Paid time off
- Volunteer time off
- 10 holidays
- 2 well-being days
- Additional voluntary benefits
- Comprehensive wellness program
- Opportunities for incentive or commission compensation
- Annual reviews with pay-for-performance considerations for base pay increases