Solutions Architect

Guru Technologies

. Design and ship custom integrations, API connections, webhooks, data migration tools, and automations connecting customer tools to Guru .

Posted 11/9/2026full-timePhiladelphia • United StatesMid-LevelSenior💰 $132,000 - $193,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building custom integrations and technical solutions, with strong coding skills in Python and experience in enterprise integration technologies. Capable of managing projects from scoping to delivery while collaborating cross-functionally with teams.

Highest-signal resume keywords

Custom Integrations DevelopmentPython ProgrammingREST APIs and OAuthProject Ownership and DeliveryCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Custom IntegrationsTechnical SolutionsAutomation DevelopmentPythonJavaScriptREST APIsOAuthSAMLSCIM ProvisioningMCP Server Integration

Soft Skills

Problem-SolvingCommunicationCustomer GuidanceDocumentation Skills

Tools & Technologies

SlackSharePointSalesforceZapierMakeWorkatoGoogle Analytics

Industry Keywords

Solutions ArchitectureTechnical ConsultingIntegration IssuesKnowledge AgentRAG Concepts

Tech Stack

Tools & technologies

JavaScriptPython

About the role

Key responsibilities & impact

Design and ship custom integrations, API connections, webhooks, data migration tools, and automations connecting customer tools to Guru
Build MCP-based integrations with Guru's Knowledge Agent and skills
Turn repeated requests into reusable, configurable solutions
Assess customer integration requests for technical feasibility and recommend native, partner, or custom approaches
Create AI-powered tools and internal automations for the Solution Delivery team
Own projects from scoping through delivery and sustainable handoff
Guide customers and teammates on Knowledge Agent configuration, prompt design, MCP server integrations, and skill creation
Serve as a primary escalation point for API-level and integration issues across Slack, SharePoint, Salesforce, and identity providers
Build workarounds while permanent fixes are in progress and document resolutions
Produce API guides, integration walkthroughs, code samples, troubleshooting references, internal playbooks, and templates
Partner with Customer Solutions Engineers and customers on technical discovery calls, proofs of concept, and demos
Support Sales and Customer Success on complex evaluations, expansions, and at-risk accounts
Contribute to partner integrations and keep the Developer Network current
Report to the Director, Support & Solutions

Requirements

What you’ll need

5+ years in solutions architecture, software development, or technical consulting
Demonstrated experience building custom integrations, technical solutions, or automation, with examples you can walk us through
Strong coding ability in Python, with comfort in JavaScript or a similar language
Experience with enterprise integration and identity: REST APIs, OAuth, webhooks, SAML or OIDC SSO, SCIM provisioning, and permission-aware retrieval
Strong working knowledge of LLM and RAG concepts, including retrieval quality, grounding, citations, hallucination, and evaluation methods
Practical experience with agent deployments, including tool use, MCP servers, system prompts, guardrails, and multi-step workflows
Track record of owning technical projects end to end, from scoping through delivery and documentation
Experience working cross-functionally with Product, Engineering, or Customer Success
Bachelor's degree or equivalent work experience
Applicants must be authorized to work in the US and reside in a state where Guru is a registered employer
Relocation and visa sponsorship are not included
Nice-to-have: experience with developer documentation, developer communities, or partner integrations
Nice-to-have: experience with prompt design, RAG architectures, and Knowledge Agent configuration
Nice-to-have: experience with Sigma or Google Analytics
Nice-to-have: comfort with Zapier, Make, or Workato

Benefits

Comp & perks

Competitive salary
Employee Incentive Stock Option Plan
Generous medical benefits package
Tax-advantaged accounts
401k
Unlimited Flexible Time Off
Paid Parental, Family & Medical Leave
Wellness Stipend
Tuition Stipend
Guru-sponsored company & team events, no matter where you work
$10,000 personal travel reimbursement at five-year anniversary
$20,000 personal travel reimbursement at ten-year anniversary
Flexible hybrid work with autonomy to manage your schedule
Travel to meaningful company events 3–4 times per year