Central Scheduler – Part Time

Guthrie

. Perform scheduling, pre-registration, cancellation, insurance and benefits verification, patient payment collection, and other centralized scheduling duties .

Posted 11/2/2026part-timeSayre • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare customer service, scheduling, and insurance billing while effectively utilizing the Epic system. Strong communication and interpersonal skills are essential for building relationships and providing quality patient support.

Highest-signal resume keywords

Healthcare Customer ServiceScheduling ExperienceInsurance Billing KnowledgeEpic System ProficiencyMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SchedulingInsurance VerificationPatient Payment CollectionData EntryTyping Skills

Soft Skills

Excellent CommunicationInterpersonal SkillsSelf-MotivatedDetail OrientedTime Management

Tools & Technologies

Epic SystemWindows ProgramsMS Word

Certifications & Qualifications

High School GraduateGED

Industry Keywords

Patient RegistrationBenefits VerificationCopaysHealthcare ExperienceMyChart Enrollment

About the role

Key responsibilities & impact

Perform scheduling, pre-registration, cancellation, insurance and benefits verification, patient payment collection, and other centralized scheduling duties
Provide direct daily operational support as a first point of contact for patients
Answer patient inquiries about scheduling, pre-registration, cancellations, insurance, benefits verification, billing, payments, and self-pay liabilities
Ensure quality phone calls and deliver strong customer service
Collect patient insurance benefits information and educate patients on copays and previous balances
Schedule patients with financial counselors or customer representatives when appropriate
Build working relationships with physician offices, scheduling and registration areas, ancillary coding, and other teams
Assist patients with MyChart enrollment and educate them about its capabilities
Meet productivity, quality, and service goals
Assist other centralized schedulers and support employee training
Communicate scheduling obstacles, concerns, and system deficiencies to the direct report
Complete special projects, make outbound referral/order scheduling calls, enter orders and referrals, and assist with conversational messaging and work queues
Operate and stay current with the Epic system
Participate in departmental meetings and support system-wide central scheduling goals

Requirements

What you’ll need

High school graduate or GED required
Prior healthcare customer service, scheduling, insurance billing, and payment knowledge
Two years previous healthcare experience
Previous experience using or implementing Epic
Ability to use Windows programs such as MS Word and other software packages
Knowledge of medical terminology
Excellent written, verbal communication, and interpersonal skills
Strong typing skills and proper phone etiquette
Ability to make independent judgment decisions about gathered data
Ability to be self-motivated, flexible, punctual, detail oriented, and manage time effectively

Benefits

Comp & perks

Voluntary 403(b) Retirement Plan with Fidelity investment options
Employee Assistance Program
Shift differentials and premiums for evenings, nights, weekends, and float coverage
Friendly, inclusive work family
Part-time day shift