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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical billing and coding, including the use of Epic system functions and adherence to insurance payer regulations. Strong organizational skills and customer service abilities are essential for managing claims and ensuring accurate billing processes.
Highest-signal resume keywords
CPC CertificationEpic System FunctionsMedical Billing and CodingInsurance Payer RegulationsSpreadsheet Data Manipulation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical BillingCoding PracticesClaims AnalysisCharge CorrectionsInvoice AdjustmentsHIPAA ComplianceClaims SubmissionPayer GuidelinesPre-AR EditsWorkflow Feedback
Soft Skills
Organizational SkillsCustomer Service Skills
Tools & Technologies
EpicMicrosoft WordMicrosoft Excel
Certifications & Qualifications
CPCCCARHIARHIT
Industry Keywords
Insurance ClaimsBilling InquiriesPatient Health InformationHigh Volume EnvironmentConfidentiality
About the role
Key responsibilities & impact- Submit non-complex electronic and paper claims to insurance payers
- Coordinate information for secondary and tertiary claims reviews
- Analyze claims for accurate and compatible diagnosis and procedure codes
- Make charge corrections and follow up with appropriate parties to ensure billing invoices are correct
- Follow up with payers on unresponded, rejected, and denied claims
- Work denied claims according to coding and payer guidelines, resulting in appeals or charge corrections
- Collaborate with Insurance Billing Specialist II and Denial Resolution staff on projects, complex billing issues, cross-training, and payer tasks
- Respond to questions from insurance companies, government agencies, and Guthrie Medical Group offices
- Partner with CRC and other Guthrie departments on billing inquiries
- Respond to insurance carrier correspondence and requests for supporting documentation
- Work pre-AR edits, paper claims, reports, and work queues for accurate and timely claim submission
- Provide backup to Central Charge Entry and Cash Applications, including entering charges and posting/distributing payments
- Report payer, system, or billing issues
- Use Epic functions for charge corrections, invoice inquiries, billing edits, and insurance eligibility
- Export and prepare spreadsheets for project work
- Resolve credit balances and request/document invoice adjustments within policy guidelines
- Provide workflow feedback, answer calls and correspondence, document actions, and complete assigned projects
Requirements
What you’ll need- High school diploma required
- CPC, CCA, RHIA, RHIT certification in medical billing and coding or Associate degree preferred
- Strong organizational and customer service skills
- Experience with office software such as Word and Excel required
- Previous experience performing in a high volume and fast paced environment
- Ability to maintain strict confidentiality related to patient health information in accordance with HIPAA regulations
- Knowledge of insurance payer regulations, guidelines, and coding practices
- Ability to use Epic system functions accurately
- Ability to manipulate spreadsheet data fields
Benefits
Comp & perks- Voluntary 403(b) Retirement Plan with Fidelity investment options
- Employee Assistance Program providing confidential support for personal and professional well-being
- PTO starts Day 1
- Hybrid work schedule after orientation period
- Friendly, inclusive work family where you'll feel valued and supported
