Mid-Level ServiceNow Developer

GXM CONSULTING

. Support planning and execution of the transition to the ServiceNow platform .

Posted 11/7/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow development, configuration, and integration, with a strong focus on translating business requirements into effective technical solutions. Proficient in troubleshooting complex application issues and implementing workflow automation to enhance service delivery.

Highest-signal resume keywords

ServiceNow DevelopmentAPI IntegrationJavaScript ProficiencyServiceNow Certified Application Developer (CAD)CompTIA Security+ CE

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow ConfigurationWorkflow AutomationIntegration TestingTechnical DocumentationChange ManagementFlow DesignerBusiness RulesScript IncludesClient ScriptsUI Policies

Soft Skills

CommunicationProblem-SolvingCollaborationTechnical Guidance

Tools & Technologies

ServiceNow StudioServiceNow Glide APIEnterprise Systems Integration

Certifications & Qualifications

ServiceNow Certified System Administrator (CSA)CompTIA Security+ CE

Industry Keywords

DoD 8140/DCWF QualificationOperational RequirementsSecurity ClearanceVulnerability RemediationAudit Compliance

Tech Stack

Tools & technologies

Cyber SecurityJavaScriptServiceNow

About the role

Key responsibilities & impact

Support planning and execution of the transition to the ServiceNow platform
Assess and document existing processes, workflows, integrations, and operational requirements
Develop, configure, and validate ServiceNow capabilities
Support integration testing, user acceptance testing, cutover, operational handover, and post-transition stabilization
Identify implementation risks, technical dependencies, configuration gaps, and platform improvement opportunities
Develop, customize, and maintain ServiceNow applications, modules, workflows, and scoped applications
Configure business rules, client scripts, UI policies, ACLs, Script Includes, and system properties
Develop and maintain Flow Designer workflows, automated tasks, and reusable application components
Design, implement, test, and maintain integrations between ServiceNow and enterprise systems using APIs
Troubleshoot integration failures, data synchronization issues, authentication problems, and platform dependencies
Develop automation and workflow improvements to reduce manual effort and improve service delivery
Provide scheduled, part-time development and sustainment support following transition and stabilization
Review and refine platform functionality, workflows, configurations, and integrations
Evaluate enhancement requests, prioritize technical work, and implement approved changes through change-control processes
Address defects, technical debt, performance issues, and configuration inconsistencies
Support platform releases, upgrades, regression testing, and compatibility validation
Maintain a prioritized development backlog and recommend improvements
Develop and execute unit, integration, regression, and other appropriate testing
Validate changes before deployment
Follow security requirements, least-privilege principles, secure coding practices, and configuration-management standards
Support vulnerability remediation, security configuration updates, and audit or compliance activities
Develop and maintain technical documentation, configuration records, integration documentation, workflow diagrams, and operational procedures
Document platform changes, dependencies, testing results, and deployment procedures
Support knowledge transfer to administrators, developers, and operational personnel
Translate stakeholder requirements into effective platform solutions
Communicate development progress, technical risks, dependencies, and recommendations
Provide technical guidance and troubleshooting assistance to administrators and authorized users

Requirements

What you’ll need

U.S. Citizenship
High school diploma or GED required
Must hold an active Secret security clearance or be eligible to obtain one
Candidates will be fingerprinted and processed on their first day via in-person onboarding
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Software Engineering, or a related field preferred
Equivalent relevant experience in lieu of degree may be considered where permitted by contract and applicable qualification requirements
3–5 years of relevant professional experience in ServiceNow development, configuration, integration, or enterprise platform engineering
Hands-on experience developing and maintaining enterprise ServiceNow applications and workflows
Experience translating business and operational requirements into technical solutions with limited day-to-day supervision
Experience supporting platform implementations, transitions, integrations, or significant enhancements
Experience troubleshooting complex application, workflow, and integration issues
CompTIA Security+ CE required if mandated by applicable contract, customer, or security requirements; otherwise preferred
Must meet applicable DoD 8140/DCWF qualification requirements
ServiceNow Certified Application Developer (CAD) required, or equivalent qualifications
Experience developing and troubleshooting API integrations
Experience with testing, change management, technical documentation, and controlled deployment practices
Experience with ServiceNow Studio, scoped applications, and platform development tools
ServiceNow Certified System Administrator (CSA) preferred
Proficiency in JavaScript and ServiceNow application development
Knowledge of server-side development, including Business Rules and Script Includes, and client-side development, including Client Scripts and UI Policies
Experience with the ServiceNow Glide API and platform data structures
Experience with Flow Designer, workflow automation, and reusable platform components

Benefits

Comp & perks

Annual bonus eligibility
Medical insurance
Dental insurance
Vision insurance
Short-term disability (STD)
Long-term disability (LTD)
Life insurance
401(k)
Paid time off (PTO)
Remote work
Reasonable accommodations in accordance with applicable law