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Automation Control Room Manager
GXO Logistics, Inc.. Coordinate, monitor and optimize all automated processes within the warehouse .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in logistics automation and warehouse operations, with a strong focus on optimizing automated processes and managing teams effectively. Proven ability to drive continuous improvement initiatives and maintain stakeholder relationships in a fast-paced environment.
Highest-signal resume keywords
Logistics Automation ExperienceWarehouse Control Systems (WCS)Team Management and CoachingAnalytical and Problem-Solving SkillsFluency in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics ProcessesWarehouse OperationsSupply Chain ManagementAutomated Material HandlingProcess OptimizationIncident ManagementWorkload AllocationPerformance MonitoringContinuous Improvement InitiativesPlanning and Organizational Skills
Soft Skills
Excellent Communication SkillsProactive and Result-OrientedFlexibility and ResilienceCritical Eye for QualityAbility to Manage Multiple Priorities
Certifications & Qualifications
Bachelor's Degree in LogisticsBachelor's Degree in Supply Chain ManagementBachelor's Degree in Engineering
Industry Keywords
Automated Warehouse EnvironmentStakeholder RelationshipsOperational PerformanceSortation ProcessesCustomer Service
About the role
Key responsibilities & impact- Coordinate, monitor and optimize all automated processes within the warehouse
- Oversee the entire operation from inbound to outbound
- Ensure automated processes run efficiently and workloads are properly allocated
- Lead the Control Room team and coordinate daily activities
- Ensure smooth communication between Operations, internal departments, customer representatives and external stakeholders
- Manage and coach Process Controllers and WCS Key Users
- Coordinate and monitor automated warehouse processes across operational departments
- Organize and manage outbound departures from the distribution centre in line with SLAs
- Monitor sortation processes to ensure shipments meet scheduled departure times
- Manage incidents and ensure timely identification, escalation and resolution of operational issues
- Maintain stakeholder relationships with Customer Service, Operations, transport providers and supply-chain parties
- Monitor operational performance and identify bottlenecks and improvement opportunities
- Drive continuous improvement initiatives and cost optimization with Business Support
- Ensure effective workload allocation and optimal utilization of automation capacity
- Promote collaboration and clear communication between the Control Room and relevant departments
Requirements
What you’ll need- Bachelor's degree (HBO) in Logistics, Supply Chain Management, Engineering or a related field
- Relevant experience in logistics automation or an automated warehouse environment
- Strong understanding of logistics processes, warehouse operations and supply chain management
- Experience managing, coaching and developing teams
- Good understanding of Warehouse Control Systems (WCS) and automated material handling processes
- Fluency in English
- Excellent verbal and written communication skills
- Dutch is a plus
- Strong analytical and problem-solving skills
- Ability to identify bottlenecks and implement effective solutions
- Proactive, self-driven and result-oriented, with a strong sense of ownership and responsibility
- Excellent planning and organizational skills
- Ability to manage multiple priorities
- Flexibility and resilience in a dynamic and fast-paced environment
- Critical eye for quality and commitment to high standards of work
Benefits
Comp & perks- A competitive salary
- Plenty of opportunities for personal input and professional development
- High level of responsibility and a wide variety of activities
- Opportunity to contribute to the development and success of a new and ambitious operation
- Highly motivated team with a continuous improvement focus
- Open and informal organizational culture with a pleasant working atmosphere
- Dynamic and international work environment
- Support for employee development
- Safe working environment