Data Center Operations Supervisor – 1st Shift

GXO Logistics, Inc.

. Supervise personnel as Data Center Operations Supervisor .

Posted 11/11/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Data Center Operations, including supervision of personnel, customer communication, and service resolution coordination. Proficient in performance tracking, ISO compliance, and training personnel to meet operational standards.

Highest-signal resume keywords

Data Center Operations SupervisionCustomer Service ExperienceComplex Excel FormulasTSA Security Procedures ComplianceTransportation and Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOrder Process AuditingPerformance MonitoringService Provider EngagementISO Compliance Documentation

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsLeadership SkillsAdaptability

Tools & Technologies

Microsoft OfficeWindows Applications

Certifications & Qualifications

REAL ID-Compliant Driver's LicensePassport

Industry Keywords

LogisticsDistributionManufacturing EnvironmentTransportationService Improvement

About the role

Key responsibilities & impact

Supervise personnel as Data Center Operations Supervisor
Serve as first line of communication with customers and warehouse sites
Advise customers of service failures and coordinate resolutions
Audit daily order processes and ensure all orders are sent to each site
Monitor and report errors for performance tracking
Collaborate with Inventory Control, Transportation and warehouse teams on service resolutions
Oversee service provider performance and engage providers for service improvement
Communicate order changes with warehouses and coordinate shipment schedules
Maintain department ISO compliance documents
Train all department personnel to required standards, including the department Director and Manager
Travel up to 75% as required

Requirements

What you’ll need

2 years of relevant work experience
Experience with Microsoft Office and Windows applications
Ability to create complex formulas in Excel
Must possess a REAL ID-compliant driver's license or passport
Familiarity and ability to comply with TSA security procedures
Ability to travel domestically via road, rail and air as required
Associate degree in Transportation or Business (preferred)
2 years of experience in customer service, distribution or logistics in a manufacturing environment (preferred)
2 years of experience in transportation and operations (preferred)
Availability to work extended hours as needed, including early mornings, evenings and weekends
Capacity to quickly learn and achieve proficiency in new software applications
Excellent verbal and written communication skills
Effective organizational and leadership skills
Ability to adapt to new work structures, processes or cultures
Ability to perform complex analyses of data, processes, policies, procedures and/or systems
Experience producing unambiguous, comprehensive and accurate interpretations
Must pass a pre-employment drug test if required after a conditional offer

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Paid travel and expenses pursuant to Company travel and expense requirements