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Director, Data Center Implementations Program Management
GXO Logistics, Inc.. Lead the Avengers Subject Matter Experts (SMEs) teams across Data Centers, Warehouses, and enterprise Training & Onboarding functions .
About the role
Key responsibilities & impact- Lead the Avengers Subject Matter Experts (SMEs) teams across Data Centers, Warehouses, and enterprise Training & Onboarding functions
- Drive operational excellence and technical standardization across Data Center and warehouse environments
- Oversee complex technical builds, core warehouse processes, and scalable training frameworks
- Develop supply chain growth strategies and drive new account growth through solutions development
- Build strategic relationships with client senior management
- Ensure profit, efficiency, quality, and contractual goals are attained at client engagements
- Develop organizational short-range and long-range plans and goals
- Align and achieve VOC/VOM KPIs
- Direct capital expenditure and asset deployment activities and sustain Lean culture
- Manage account-driven initiatives
- Deploy SMEs for specialized support across Data Center facility networks
- Establish operational standards, troubleshooting frameworks, and best practices
- Drive continuous improvement and align tactical execution with regional strategy
- Streamline material flow, receiving, shipping, and carrier management
- Maintain stock accuracy, lead cycle counting programs, and enforce audit protocols
- Drive WMS utilization, troubleshooting, optimization, and workflow compliance
- Direct Training & Onboarding to develop a competent, safety-conscious workforce
- Design orientation and integration programs
- Deliver technical and operational training aligned with Standard Work Instructions
- Implement skill evaluations and competency sign-offs before independent deployment
Requirements
What you’ll need- Bachelor's degree or equivalent related work or military experience
- 7 years of program/project management experience
- Experience in the logistics or supply chain industry
- Strong knowledge of vertical supply chain and supply chain systems
- Ability to travel up to 75%
- REAL ID-compliant driver's license or passport
- Familiarity with and ability to comply with TSA security procedures
- Ability to travel domestically via road, rail and air
- Solid financial acumen
- Licensing facilitator(s) for MHE and specialized functions
- Demonstrated leadership and interpersonal skills to supervise, coach and influence employees
- Excellent verbal and written communication skills
- Experience presenting clean, organized and thorough information and data for the intended audience
- Strong project management skills and experience
Benefits
Comp & perks- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability insurance
- Opportunity to participate in a company incentive program
- Support and resources to build a career