Implementation Analyst – 1st Shift

GXO Logistics, Inc.

. Serve as the liaison between Operations and IT .

Posted 9/18/2026full-timeTulsa • Oklahoma • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in logistics system implementation and Warehouse Management Systems (WMS), with strong capabilities in defining business requirements, conducting training, and ensuring effective communication between Operations and IT. Proficient in Microsoft Excel for data management and analysis.

Highest-signal resume keywords

Logistics System ImplementationWarehouse Management Systems (WMS)SAP KnowledgeMicrosoft Excel ProficiencyChange Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DefinitionSoftware Training DevelopmentSystem TestingTroubleshooting SolutionsWMS Configuration

Soft Skills

Clear CommunicationProactive Customer Engagement

Tools & Technologies

Automated Software SystemsOrder Management ApplicationsDatabase Systems

Industry Keywords

DistributionWarehousingGXO PoliciesCOVID Safety Compliance

About the role

Key responsibilities & impact

Serve as the liaison between Operations and IT
Maintain the relationship between Operations and IT and ensure clear communication
Define business requirements for software
Develop and conduct training
Resolve discrepancies to achieve company and customer objectives
Coordinate the collection, documentation and communication of business requirements and best practices to the IT team
Conduct training for software maintenance, startups and upgrades
Create training documents and resources for system users
Work with IT to develop testing scenarios and conduct system tests
Identify discrepancies, troubleshoot solutions and provide resolutions
Communicate proactively with customers, employees and management to ensure necessary requirements are met

Requirements

What you’ll need

Bachelor’s degree in a related field or equivalent related work or military experience
1 year of experience in logistics system implementation
Distribution/warehousing experience
Knowledge of automated software systems and implementation
Knowledge of Warehouse Management Systems (WMS), order management applications and database systems
Knowledge of SAP
Solid change management skills
5 years of WMS configuration experience
Solid Microsoft Excel skills, especially building dropdowns, formatting, pivot tables and graphing
Must comply with GXO policies regarding COVID safety
May be required to pass a pre-employment drug test after receiving a conditional offer

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Support to excel at work
Resources to build a career