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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining business requirements and conducting training for software systems, with a strong focus on Warehouse Management Systems (WMS) and logistics system implementation. Proficient in communication and relationship management between Operations and IT to ensure effective project execution.
Highest-signal resume keywords
Warehouse Management Systems (WMS)Logistics System ImplementationSAP KnowledgeMicrosoft Excel ProficiencyChange Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements DefinitionSoftware Training DevelopmentSystem TestingTroubleshooting SolutionsWMS Configuration
Soft Skills
Effective CommunicationRelationship Management
Tools & Technologies
Automated Software SystemsOrder Management ApplicationsDatabase Systems
Industry Keywords
DistributionWarehousingLogistics
About the role
Key responsibilities & impact- Define business requirements for software
- Develop and conduct training
- Resolve discrepancies to achieve company and customer objectives
- Coordinate collection, documentation and communication of business requirements and best practices to the IT team
- Conduct training for software maintenance, startups and upgrades
- Create training documents and resources for system users
- Work with IT to develop testing scenarios
- Conduct system tests and identify discrepancies
- Troubleshoot solutions and provide resolutions as needed
- Communicate proactively with customers, employees and management to ensure requirements are met
- Serve as liaison between Operations and IT
- Maintain relationships and ensure clear communication
Requirements
What you’ll need- Bachelor’s degree in a related field or equivalent related work or military experience
- Minimum 1 year of experience in logistics system implementation
- Distribution/warehousing experience
- Knowledge of automated software systems and implementation
- Knowledge of Warehouse Management Systems (WMS), order management applications and database systems
- Knowledge of SAP preferred
- Solid change management skills preferred
- 5 years of WMS configuration experience preferred
- Solid Microsoft Excel skills, especially building dropdowns, formatting, pivot tables and graphing preferred
- Ability to communicate effectively in all situations
- May be required to take and pass a pre-employment drug test
Benefits
Comp & perks- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability insurance
- Support to excel at work
- Resources to build a career