Implementation Analyst – 2nd Shift

GXO Logistics, Inc.

. Serve as the liaison between Operations and IT, maintaining the relationship and ensuring clear communication .

Posted 9/29/2026full-timeHouston • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics system implementation and Warehouse Management Systems (WMS), with strong capabilities in training development and change management. Proficient in communication and collaboration between Operations and IT to ensure effective software solutions and user support.

Highest-signal resume keywords

WMS Configuration ExperienceLogistics System ImplementationKnowledge of SAPChange Management SkillsMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WMS ConfigurationLogistics System ImplementationAutomated Software SystemsDatabase SystemsTraining DevelopmentSystem TestingTroubleshootingDocumentationMicrosoft ExcelOrder Management Applications

Soft Skills

CommunicationProblem-SolvingCollaborationTraining SkillsCustomer Engagement

Tools & Technologies

Warehouse Management SystemsSAPAutomated Software Systems

Industry Keywords

DistributionWarehousingChange ManagementBusiness RequirementsSystem Users

About the role

Key responsibilities & impact

Serve as the liaison between Operations and IT, maintaining the relationship and ensuring clear communication
Define business requirements for software and develop and conduct training
Resolve discrepancies to achieve company and customer objectives
Coordinate collection, documentation and communication of business requirements and best practices to the IT team
Conduct training for software maintenance, startups and upgrades
Create training documents and resources for system users
Work with IT to develop testing scenarios and conduct system tests
Identify discrepancies, troubleshoot solutions and provide resolutions
Communicate proactively with customers, employees and management to ensure necessary requirements are met

Requirements

What you’ll need

Bachelor’s degree in a related field or equivalent related work or military experience
1 year of experience in logistics system implementation
Distribution/warehousing experience
Knowledge of automated software systems and implementation
Knowledge of Warehouse Management Systems (WMS), order management applications and database systems
Knowledge of SAP
Solid change management skills
5 years of WMS configuration experience
Solid Microsoft Excel skills, especially building dropdowns, formatting, pivot tables and graphing
Ability to work 2nd shift, Monday–Friday, 2pm–11pm
May be required to pass a pre-employment drug test after receiving a conditional offer

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Support to excel at work
Resources to build a career