Labor Optimization Manager

GXO Logistics, Inc.

. Lead workforce planning and labor optimization strategies across GXO’s logistics operations supporting a key customer .

Posted 9/18/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in labor planning and workforce optimization within logistics operations, utilizing advanced workforce planning systems and analytics to drive efficiency and cost reduction. Strong leadership and communication skills are essential for mentoring teams and collaborating with stakeholders to align labor strategies with business objectives.

Highest-signal resume keywords

Labor PlanningWorkforce ManagementAnalytical SkillsLeadershipCompliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Labor ForecastingProductivity Metrics MonitoringProcess ImprovementLean PrinciplesWorkforce Analytics

Soft Skills

CommunicationStakeholder Management

Tools & Technologies

ExcelLabor Management SystemsKronosBlue Yonder

Industry Keywords

LogisticsSupply ChainE-commerceLabor LawsContinuous Improvement

About the role

Key responsibilities & impact

Lead workforce planning and labor optimization strategies across GXO’s logistics operations supporting a key customer
Develop and maintain labor forecasts based on client demand/projections, volume trends, seasonal trends, and historical data
Create daily, weekly, and monthly labor schedules to optimize workforce utilization
Monitor productivity metrics including units per hour, cost per unit, and overtime usage, and recommend improvements
Partner with warehouse supervisors and HR to ensure staffing levels meet operational requirements
Coordinate with staffing agencies to secure temporary labor during peak periods
Implement and maintain labor management systems and workforce planning tools
Provide regular reporting on labor performance, costs, and utilization
Drive continuous improvement initiatives to reduce labor costs and improve efficiency
Lead and mentor labor planners and coordinators as volume grows
Partner with site leadership, HR, and finance to align labor plans with business objectives
Monitor labor utilization and adjust plans for real-time operational changes
Ensure adherence to GXO and customer compliance standards, safety protocols, and labor regulations
Provide workforce analytics and performance insights
Deliver reports to senior leadership and the customer on labor efficiency and cost performance
Identify and implement process improvements and support automation and advanced workforce planning technology initiatives

Requirements

What you’ll need

Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience)
5+ years of experience in labor planning, workforce management, or operations within logistics or distribution
2+ years in a supervisory or management role
Strong analytical skills
Proficiency in Excel, LMS and workforce planning systems (e.g., Kronos, Blue Yonder)
Excellent leadership, communication, and stakeholder management skills
Knowledge of labor laws, compliance, and workforce management best practices
Experience supporting high-tech or e-commerce customers (preferred)
Knowledge of Lean principles and continuous improvement methodologies (preferred)
May be required to pass a pre-employment drug test after receiving a conditional offer
Compliance with GXO policies, CDC, OSHA, and state and local requirements regarding COVID safety

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Opportunity to participate in a company incentive plan