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Lead Analyst, Supply Chain Systems
GXO Logistics, Inc.. Complete and perform IT service management processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT service management, project management, and system implementation, with a strong focus on Warehouse Management Systems (WMS) and data analysis using SQL. Proven ability to lead teams and foster client relationships while ensuring compliance and quality assurance.
Highest-signal resume keywords
IT Service ManagementWarehouse Management Systems (WMS)SQL Data AnalysisProject ManagementTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLSystem ConfigurationQuality Assurance TestingRequirements AnalysisSystem DesignData ReportingChange ManagementClient/Server SystemsObject-Oriented DesignWeb-Based Applications
Soft Skills
Client Relationship ManagementCross-Functional Collaboration
Tools & Technologies
Warehouse Management Systems (WMS)Transportation Management Systems (TMS)Automation TechnologiesAnalytical Reporting Tools
Industry Keywords
Supply Chain ManagementWarehousingTransportationDistributionSystems Development Methodologies
Tech Stack
Tools & technologiesITSMOracleSQL
About the role
Key responsibilities & impact- Complete and perform IT service management processes
- Perform project and change management duties
- Foster and maintain ongoing client relationships
- Configure systems
- Write specifications for new development and system enhancements
- Perform quality assurance testing to validate system functionality, data accuracy, and compliance with requirements
- Develop enterprise-level analytical reports and dashboards using Oracle SQL for cross-functional analysis and strategic decision-making
- Coordinate cross-functional reviews with vendor teams to manage integrations, enhancements, and defect resolution across enterprise systems
- Lead end-to-end enterprise system implementation initiatives for new site launches, including requirements analysis, design, configuration, testing, deployment, and post-implementation stabilization
- Design and implement system interfaces between Warehouse Management Systems (WMS) and automation technologies, including AMR, AS/RS, WCS, RFID, and related subsystems
- Manage a small team of approximately two direct reports titled Analyst, Supply Chain Systems
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Systems, Engineering or a related technical field (foreign educational equivalent accepted)
- 5 years of experience in the job offered or in a Principal Analyst, Supply Chain Systems-related occupation
- Experience with Warehouse Management Systems (WMS) development and implementation
- Experience implementing and supporting web-based applications, WMS, Transportation Management Systems (TMS), and small parcel shipment systems
- Expertise in at least one of: supply chain management, warehousing, transportation, or distribution
- Experience using SQL for data analysis, extraction, troubleshooting, and reporting
- Experience following formal project management practices and systems development methodologies
- Knowledge of client/server systems, relational databases, web-based systems, and object-oriented design