Operations Lead

GXO Logistics, Inc.

. Provide overall leadership and accountability for the safe, efficient and profitable operation of the site .

Posted 9/24/2026full-timeMallusk • United KingdomSenior💰 £40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in operational management, focusing on customer satisfaction, compliance, and continuous improvement. Proven ability to manage large teams and drive financial performance in logistics and warehousing environments.

Highest-signal resume keywords

Senior Operational LeadershipCustomer Relationship ManagementBudget ManagementCPC in Transport OperationsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Performance ManagementKPI MonitoringCost ControlQuality Standards ComplianceImprovement Initiatives Implementation

Soft Skills

Leadership SkillsPeople ManagementCommunication SkillsStakeholder Management

Certifications & Qualifications

CPC in Transport Operations

Industry Keywords

LogisticsWarehousingTransportManufacturingHealth and Safety Compliance

About the role

Key responsibilities & impact

Provide overall leadership and accountability for the safe, efficient and profitable operation of the site
Ensure delivery of customer, operational and financial objectives
Lead and develop site colleagues, creating a high-performance culture focused on engagement, accountability, continuous improvement and operational excellence
Manage customer relationships as the primary site contact
Ensure high levels of service, responsiveness and customer satisfaction
Monitor productivity, service levels, quality standards and operational KPIs
Implement improvement initiatives where required
Ensure compliance with health and safety, transport, environmental, quality and statutory requirements
Promote a strong safety culture across the operation
Take overall responsibility for the TJX operation site and report to the General Manager

Requirements

What you’ll need

Proven experience within a senior operational leadership role across logistics, warehousing, transport, manufacturing or a similar operational environment
Strong leadership and people management skills, with experience leading large teams through direct and indirect management structures
Experience managing customer relationships, service level agreements and operational performance within a customer-focused environment
Strong commercial and financial awareness, including budget management, cost control and operational reporting
A CPC in Transport Operations
Excellent communication, stakeholder management and problem-solving skills

Benefits

Comp & perks

33 days annual leave including bank holidays
Flexible dental insurance plans
Company sponsored pension scheme
24/7 online GP service
Life assurance
Fully comprehensive employee assistance programme
MyBenefits platform with high street discounts
Cycle to work scheme
Cashback cards
Saving scheme