Operations Training Supervisor – 1st Shift

GXO Logistics, Inc.

. Oversee the activities of the department and its instructors in training Operations team members .

Posted 9/17/2026full-timeKentucky • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in training operations, quality management systems, and compliance with organizational training requirements. Proficient in maintaining training records and fostering effective relationships within a warehouse or office environment.

Highest-signal resume keywords

Quality Management System (QMS) TrainingEmployee Training Database ManagementWarehouse Management SystemsLeadership ExperienceISO Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Material EvaluationNeeds AssessmentTimekeeping System ManagementRecords Retention Compliance5S Program Adherence

Soft Skills

Organizational SkillsLeadership SkillsCollaborative Work Relationships

Tools & Technologies

KronosFloor Training Tracker

Industry Keywords

Supply Chain Quality PolicySafety PracticesWarehouse Environment

About the role

Key responsibilities & impact

Oversee the activities of the department and its instructors in training Operations team members
Maintain Kronos time records for direct reports
Attend and audit new hire classes
Follow up with department supervisors on customer satisfaction
Handle Quality Management System (QMS) floor training using Floor Training Tracker
Conduct needs assessments with department supervisors
Evaluate training materials and recommend improvements
Serve as a training instructor when necessary
Generate special reports from the Employee Training Database and timekeeping system
Organize, execute, file and store training records
Enter paper records into the electronic database to ensure compliance with the Records Retention Matrix
Generate and distribute required training rosters and sign-off sheets
Ensure compliance with QMS training requirements
Maintain the organizational structure in the Employee Training Database, including employees, roles and associated QMS training requirements

Requirements

What you’ll need

2 years of relevant work experience
Experience with warehouse management or inventory systems
Ability to adhere to the 5S program
Ability to maintain a safe work environment by adhering to and enforcing safe work practices
Ability to lift up to 25 lbs. frequently and up to 50 lbs. occasionally
Ability to sit and stand for extended periods of time
Ability to work in an office or warehouse environment
Ability to safely walk, reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Associate or bachelor's degree (preferred)
2 years of experience in a leadership role with supervisory responsibilities (preferred)
Experience working in an ISO environment (preferred)
Demonstrated understanding of the Supply Chain Quality Policy (preferred)
Effective organizational and leadership skills (preferred)
Ability to establish and maintain effective, collaborative work relationships (preferred)
May be required to pass a pre-employment drug test

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Support to excel at work
Resources to build a career