Programs Manager – 1st Shift

GXO Logistics, Inc.

. Provide dedicated account management support, including issue resolution, financial performance, contract-term adherence, solution design and pricing .

Posted 9/24/2026full-timeHouston • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management, logistics, and supply chain management, with a focus on strategic planning, customer experience, and project management. Proven ability to drive financial performance and operational efficiency while fostering a Lean culture.

Highest-signal resume keywords

Logistics ManagementSupply Chain ManagementProject ManagementAccount ManagementStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial PerformanceContract ManagementSolution DesignPricing StrategyOrganizational Planning

Soft Skills

Written CommunicationVerbal CommunicationCreative ThinkingProblem-SolvingRelationship Building

Industry Keywords

Lean CultureCustomer ExperienceCapital ExpenditureAsset DeploymentCOVID Safety Compliance

About the role

Key responsibilities & impact

Provide dedicated account management support, including issue resolution, financial performance, contract-term adherence, solution design and pricing
Handle customer expectations and recommend strategic initiatives
Manage contracts for assigned accounts and account-driven activities
Develop short-term and long-range organizational plans and goals
Ensure annual profit, efficiency, and quality goals at each client engagement
Direct capital expenditure and asset deployment activities
Inspire and ensure a Lean culture
Establish strategic direction and plans for customer account growth
Handle the customer experience

Requirements

What you’ll need

4 years of relevant experience
Confirmed logistics or supply chain management experience
Superior knowledge of the supply chain vertical
Project management experience
Bachelor’s degree in a related field or equivalent work or military experience (preferred)
Solid written and verbal communication skills
Ability to build and maintain effective, reciprocal work relationships within and outside of the company
Excellent creative thinking and problem-solving skills
Able to be conclusive, results-oriented, and strategic in thinking and approach
Must comply with GXO policies regarding COVID safety
May be required to pass a pre-employment drug test after receiving a conditional offer

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Support to excel at work
Resources to build a career
Tools and development opportunities to reach career goals