Programs Manager – 1st Shift

GXO Logistics, Inc.

. Provide dedicated account management support for issue resolution, financial performance, contract-term adherence, solution design, and pricing .

Posted 9/24/2026full-timeHouston • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management, logistics, and supply chain management, with a focus on strategic planning, customer experience, and financial performance. Proven ability to inspire a Lean culture and drive account growth through effective relationship management and problem-solving skills.

Highest-signal resume keywords

Account ManagementLogistics ManagementSupply Chain ManagementProject ManagementStrategic Planning

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial PerformanceContract ManagementSolution DesignPricing StrategyCapital Expenditure Management

Soft Skills

Written CommunicationVerbal CommunicationCreative ThinkingProblem-SolvingRelationship Building

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Lean CultureCustomer ExperienceAccount GrowthOrganizational PlanningEfficiency Goals

About the role

Key responsibilities & impact

Provide dedicated account management support for issue resolution, financial performance, contract-term adherence, solution design, and pricing
Handle customer expectations and recommend strategic initiatives
Manage contracts for assigned accounts and all account-driven activities
Develop short-term and long-range organizational plans and goals
Ensure annual profit, efficiency, and quality goals for each client engagement
Direct capital expenditure and asset deployment activities
Inspire and ensure a Lean culture
Establish strategic direction and plans for customer account growth
Handle the customer experience and support customer account growth

Requirements

What you’ll need

4 years of relevant experience
Confirmed logistics or supply chain management experience
Superior knowledge of the supply chain vertical
Project management experience
Bachelor’s degree in a related field or equivalent work or military experience (preferred)
Solid written and verbal communication skills
Ability to build and maintain effective, reciprocal work relationships within and outside of the company
Excellent creative thinking and problem-solving skills
Ability to be conclusive, results-oriented, and strategic in thinking and approach
Availability for 1st shift, Monday–Friday, 8:00am–5:00pm
May be required to pass a pre-employment drug test after receiving a conditional offer

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Support and resources to excel at work and build a career
Tools and opportunities for growth and development