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About the role
Key responsibilities & impact- Oversee quality and maintenance for the site
- Establish, implement and maintain processes required for the Quality Management System (QMS)
- Report on QMS performance and recommend improvements
- Promote awareness of customer requirements throughout the organization
- Resolve quality-related matters and maintain product/service conformity
- Execute the QMS according to documented policies and procedures
- Provide Root Cause Analysis (RCA) guidance and ensure effective Corrective Action Plans (CAP)
- Cultivate relationships with customer representatives and manage Corrective Action Requests (CAR)
- Perform audit follow-up to verify corrective-action effectiveness and preventive-action implementation
- Investigate facility operations to troubleshoot processes and recommend improvements
- Coordinate staff training and review training status and requirements
- Schedule, review and follow up on work instructions with supervisors
- Coordinate team-member activities and productive working hours
- Support Lean process-improvement opportunities
- Direct and prioritize site maintenance technician activities
Requirements
What you’ll need- 4 years of experience in quality and inventory in a distribution or warehousing environment
- Experience in an ISO environment
- Supervisory experience
- Experience with Microsoft Office, including intermediate to advanced Excel skills
- Bachelor's degree or equivalent related work or military experience (preferred)
- Availability to travel up to 25% of the time (preferred)
- Experience with warehouse management and inventory management software (preferred)
- Solid time management skills and ability to work well under pressure
- Excellent verbal and written communication skills
- Self-motivation with excellent analytical and math skills
- Ability to meet ISO9001 quality standards
- May be required to pass a pre-employment drug test after receiving a conditional offer
- Must comply with GXO COVID safety policies and applicable CDC, OSHA, state and local requirements
Benefits
Comp & perks- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability insurance
- Support to excel at work
- Resources to build a career