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Senior Analyst, Benefits
GXO Logistics, Inc.. Manage benefits invoicing, funding, and reconciliation, including premiums, payroll deductions, COBRA, direct billing, and vendor payments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in U.S. and Canadian employee benefits administration, including compliance with regulations such as FMLA, HIPAA, and DOL. Proficient in managing vendor relationships and analyzing data to drive program improvements.
Highest-signal resume keywords
U.S. Employee Benefits AdministrationCanadian Benefits KnowledgeVendor Relationship ManagementData Analysis and InterpretationCompliance with Benefits Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits InvoicingFunding and ReconciliationAnnual Enrollment SetupEligibility and Enrollment ResolutionPlan Document MaintenanceForm 5500 ReportingACA ReportingAnalytical SkillsProblem-Solving SkillsAttention to Detail
Soft Skills
Clear Communication SkillsOrganizational Skills
Tools & Technologies
Microsoft OfficeExcelHRIS PlatformsEnrollment SystemsVendor Portals
Industry Keywords
FMLAHIPAADOLIRS RequirementsMulti-Site EnvironmentDecentralized EnvironmentGXO Policies
About the role
Key responsibilities & impact- Manage benefits invoicing, funding, and reconciliation, including premiums, payroll deductions, COBRA, direct billing, and vendor payments
- Administer U.S. and Canadian health, welfare, and retirement plans, including annual enrollment setup, testing, and rollout
- Review enrollment materials, employee communications, and plan summaries for accuracy and compliance
- Resolve complex eligibility, enrollment, deduction, and vendor issues and address root causes
- Analyze enrollment, utilization, and employee feedback data to recommend program and cost improvements
- Manage vendor relationships, service reviews, and renewal support
- Maintain plan documents and support compliance filings, including Form 5500 and ACA reporting
- Partner with HR, payroll, finance, legal, and procurement across U.S. and Canada operations
Requirements
What you’ll need- Bachelor's degree or equivalent work/military experience
- 4+ years of experience in U.S. employee benefits administration, with exposure to Canadian benefits
- Experience supporting benefit programs in a multi-site or multi-state environment
- Working knowledge of benefits regulations — FMLA, HIPAA, DOL, and IRS requirements
- Experience working with vendors on day-to-day administration
- Strong analytical and problem-solving skills, with the ability to organize and interpret data
- Proficiency in Microsoft Office, particularly Excel
- Strong attention to detail and clear communication skills across teams
- 5+ years of progressive benefits experience with expertise in U.S. administration and working knowledge of Canadian programs (preferred)
- Experience in logistics, manufacturing, or another large, decentralized environment (preferred)
- Familiarity with HRIS platforms, enrollment systems, and vendor portals (preferred)
- Compliance with GXO policies regarding COVID safety
- Conditional offer recipients may be required to pass a pre-employment drug test