Senior Manager, SC Operations – 2nd Shift

GXO Logistics, Inc.

. Supervise, motivate, coach and train warehouse associates .

Posted 10/15/2026full-timeHouston • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in warehouse operations management, including inventory control, performance improvement strategies, and Lean methodologies. Proficient in leading teams to achieve KPIs while ensuring adherence to safety and quality standards.

Highest-signal resume keywords

Warehouse Operations ManagementLean MethodologiesKPI MonitoringBilingual English/SpanishAS9100 or ISO Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ControlPerformance Improvement StrategiesLeanSix SigmaContinuous Process ImprovementStatistical AnalysisLogisticsComputerized Scanner EquipmentMicrosoft OfficeProblem-Solving Techniques

Soft Skills

CoachingMotivatingTrainingGuidanceTeam Leadership

Industry Keywords

Third-Party Logistics (3PL)Multichannel Distribution CenterSafetyQualityDeliveryCostEmployee Morale

About the role

Key responsibilities & impact

Supervise, motivate, coach and train warehouse associates
Implement performance improvement strategies when needed
Oversee equipment and coordinate maintenance needs
Handle inventory control processes
Drive quality operations through Lean methodologies
Create and monitor KPIs against targets
Lead the organization to meet or exceed KPIs
Ensure picking and putaway activities meet operational needs
Lead operations supporting value-added service and outbound packing to meet or exceed lead-time requirements
Initiate and facilitate projects improving safety, quality, delivery, cost and employee morale
Provide guidance and education and ensure organizational policies and procedures are understood and followed
Oversee daily management of national returns processing and outbound order preparation for a multichannel distribution center

Requirements

What you’ll need

5 years of relevant work experience
Experience with Microsoft Office and computerized scanner equipment
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
Ability to lift objects of various shapes, sizes and weights
Ability to stand, sit or walk for extended periods of time
Ability to reach, bend, climb, push, pull, twist, squat and kneel
Ability to tolerate hot or cold warehouse environments
Bachelor's degree in Logistics or a related field (preferred)
Bilingual English/Spanish (preferred)
Experience in an AS9100 or ISO environment (preferred)
Lean, Six Sigma and Continuous Process Improvement knowledge and experience (preferred)
Experience in warehousing or Third-Party Logistics (3PL) (preferred)
Solid problem-solving techniques and statistical analysis skills (preferred)
May be required to pass a pre-employment drug test after receiving a conditional offer

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Support and resources for career development