Senior Operations Manager – 1st Shift

GXO Logistics, Inc.

. Oversee daily management of operations supporting national returns processing and outbound order preparation for a multichannel distribution center .

Posted 9/17/2026full-timeHouston • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operations management within a multichannel distribution center, focusing on performance improvement, inventory control, and Lean methodologies. Proven ability to lead teams, implement KPIs, and enhance safety and quality standards.

Highest-signal resume keywords

Operations ManagementLean MethodologiesKPI MonitoringInventory ControlBilingual English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Improvement StrategiesStatistical AnalysisLean Six SigmaWarehouse OperationsLogistics ManagementComputerized Scanner EquipmentMicrosoft OfficeThird-Party Logistics (3PL)AS9100ISO Standards

Soft Skills

LeadershipCoachingMotivationProblem-SolvingCommunication

Industry Keywords

Multichannel DistributionInventory Control ProcessesQuality OperationsSafety ImprovementEmployee Morale

About the role

Key responsibilities & impact

Oversee daily management of operations supporting national returns processing and outbound order preparation for a multichannel distribution center
Supervise, motivate, coach and train warehouse associates
Implement performance improvement strategies when needed
Oversee equipment and coordinate maintenance needs
Handle inventory control processes
Drive quality operations through Lean methodologies
Create and monitor KPIs against targets
Lead the organization to meet or exceed KPIs
Ensure picking and putaway activities meet operational needs
Lead operations supporting value-added service and outbound packing to meet or exceed lead-time requirements
Initiate and facilitate projects improving safety, quality, delivery, cost and employee morale
Provide leadership, guidance and education while ensuring organizational policies and procedures are understood and followed

Requirements

What you’ll need

5 years of relevant work experience
Experience with Microsoft Office and computerized scanner equipment
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
Ability to lift objects of various shapes, sizes and weights
Ability to stand, sit or walk for extended periods of time
Ability to reach, including above your head, bend, climb, push, pull, twist, squat and kneel
Ability to tolerate hot or cold warehouse environments
Bachelor's degree in Logistics or a related field (preferred)
Bilingual English/Spanish (preferred)
Experience in an AS9100 or ISO environment (preferred)
Lean, Six Sigma and Continuous Process Improvement knowledge and experience (preferred)
Experience in warehousing or Third-Party Logistics (3PL) (preferred)
Solid problem-solving techniques and statistical analysis skills (preferred)
Conditional-offer recipients may be required to pass a pre-employment drug test

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Support and resources to build a career
Equal Opportunity employer including Disabled/Veterans