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Senior Programs Manager – 1st Shift
GXO Logistics, Inc.. Lead the development of effective growth strategies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and logistics industry knowledge, with a strong focus on developing growth strategies and ensuring compliance. Proven ability to drive account growth, manage customer experience, and implement continuous process improvement initiatives.
Highest-signal resume keywords
Project Management ExperienceLogistics Industry KnowledgeSix Sigma CertificationProcess Improvement MethodologiesCustomer Account Growth Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Growth Strategy DevelopmentAccount ManagementKPI TrackingFinancial AnalysisContractual Compliance
Soft Skills
LeadershipAnalytical ThinkingProblem SolvingCommunicationCollaboration
Certifications & Qualifications
Six SigmaKaizen
Industry Keywords
Supply Chain ManagementLean CultureDays Sales OutstandingCustomer Experience ManagementTSA Security Procedures
About the role
Key responsibilities & impact- Lead the development of effective growth strategies
- Drive new account growth through solutions development
- Ensure contractual compliance and customer obligations are met
- Direct capital expenditure and asset deployment activities
- Manage account-driven initiatives, including accounts receivable collections, working capital and Days Sales Outstanding (DSO)
- Ensure annual profit, efficiency and quality goals are attained at each client engagement
- Ensure KPIs are meaningful, aligned and achieved regularly
- Sustain Lean culture and promote continuous process improvement
- Promote a diverse work environment
- Establish goals, plans and related metrics
- Track progress and manage obstacles to achieve program objectives
- Manage customer experience and establish strategic direction and plans for customer account growth
Requirements
What you’ll need- 5 years of project management experience
- Proven logistics industry/supply chain management knowledge and experience
- Ability to travel up to 75%
- REAL ID-compliant driver's license or passport
- Familiarity and ability to comply with TSA security procedures
- Ability to travel domestically via road, rail and air
- Bachelor's degree, MBA or advanced degree in a related field (preferred)
- Six Sigma, Kaizen or process improvement certifications (preferred)
- Superior knowledge of vertical supply chain
- Ability to understand and discuss technical concepts, make trade-offs and evaluate new ideas with technical employees
- Ability to develop insightful, value-added and actionable analyses with detailed explanations
- Ability to produce unambiguous, comprehensive and accurate interpretations
- Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment
Benefits
Comp & perks- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability insurance
- Support and resources to build a career