Senior Supervisor, Logistics – 1st Shift

GXO Logistics, Inc.

. Oversee daily outbound transportation activities to ensure on-time shipment execution .

Posted 10/5/2026full-timeHouston • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing outbound transportation activities, ensuring compliance with customer requirements, and effectively communicating with stakeholders. Proficient in data analysis and problem resolution within logistics and transportation operations.

Highest-signal resume keywords

Outbound Transportation ManagementLoad PlanningShipment SchedulingData AnalysisCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Complex Excel FormulasData InterpretationTransportation ComplianceLogistics OperationsShipment Visibility

Soft Skills

Excellent Communication SkillsOrganizational SkillsLeadership SkillsAdaptabilityProblem-Solving

Tools & Technologies

Microsoft OfficeWindows Applications

Certifications & Qualifications

Associate Degree in TransportationAssociate Degree in Business

Industry Keywords

TransportationLogisticsManufacturing EnvironmentOS&DFreight Discrepancy

About the role

Key responsibilities & impact

Oversee daily outbound transportation activities to ensure on-time shipment execution
Manage load planning and shipment scheduling using customer-approved carriers and routing guides
Coordinate dock schedules, shipment appointments, and carrier arrivals/departures
Ensure compliance with customer transportation requirements and service-level expectations
Maintain shipment visibility and proactively communicate transportation issues to internal and external stakeholders
Act as primary operational contact for customer-assigned carriers
Coordinate shipment pickups and delivery schedules
Escalate carrier performance issues to customer transportation teams when required
Support claims, OS&D (Overage, Shortage, and Damage), and freight discrepancy investigations
Support audits and transportation process reviews
Supervise personnel, research data, provide recommendations, and work directly with customers to provide support and resolve issues

Requirements

What you’ll need

2 years of relevant work experience
Experience with Microsoft Office and Windows applications
Ability to create complex formulas in Excel
Availability to work extended hours as needed, including early mornings, evenings and weekends
Capacity to quickly learn and achieve proficiency in new software applications
Excellent verbal and written communication skills
Ability to present clean, organized and thorough information and data appropriate for the intended audience
Effective organizational and leadership skills
Ability to adapt to new work structures, processes or cultures
Ability to perform complex analyses of data, processes, policies, procedures and/or systems
Experience producing unambiguous, comprehensive and accurate interpretations
Associate degree in Transportation or Business (preferred)
2 years of experience in customer service, distribution or logistics in a manufacturing environment (preferred)
2 years of experience in transportation and operations (preferred)
Must pass a pre-employment drug test if required after a conditional offer
Must comply with GXO COVID safety policies and applicable CDC, OSHA, state and local requirements

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability insurance
Support to excel at work
Resources to build a career