Shift Manager

GXO Logistics, Inc.

. Lead and manage warehouse operations across the shift, ensuring productivity, service, quality and safety targets are achieved .

Posted 9/23/2026full-timeSherburn-in-Elmet • United KingdomMid-LevelSenior💰 £35,000 - £38,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in warehouse operations, focusing on productivity, safety, and compliance while fostering a culture of continuous improvement and effective team development.

Highest-signal resume keywords

Warehouse Operations ManagementKPI ManagementTeam Leadership and DevelopmentCustomer Relationship ManagementHealth and Safety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Performance ManagementContinuous Improvement MethodologiesOperational PlanningPerformance ManagementCoachingEmployee EngagementOperational Reporting

Soft Skills

Strong CommunicationStakeholder ManagementInfluencing Skills

Tools & Technologies

Warehouse Management Systems

Industry Keywords

LogisticsSupply ChainProductivity TargetsService LevelsQuality Standards

About the role

Key responsibilities & impact

Lead and manage warehouse operations across the shift, ensuring productivity, service, quality and safety targets are achieved
Develop, coach and support Team Leaders and operational colleagues
Build a high-performing culture focused on accountability, engagement and continuous improvement
Monitor operational KPIs, service levels and resource utilisation
Implement corrective actions and drive efficiencies to maximise operational performance
Act as a key customer liaison and resolve operational issues promptly
Maintain strong customer relationships
Drive a proactive health and safety culture
Ensure compliance with company standards
Conduct investigations where required
Promote safe working practices across the operation

Requirements

What you’ll need

Proven leadership experience within a warehouse, logistics or supply chain environment, with responsibility for managing people and operational performance
Strong understanding of KPI management, continuous improvement methodologies and operational planning within a fast-paced environment
Experience leading and developing teams, including performance management, coaching and employee engagement activities
Strong communication and stakeholder management skills, with the ability to influence at all levels and build effective customer relationships
Experience working with warehouse management systems and operational reporting
Strong commercial awareness and a results-driven approach

Benefits

Comp & perks

23 days annual leave
Company-sponsored pension scheme
Life assurance
24/7 access to an online GP service
Comprehensive employee assistance programme
MyBenefits platform
High-street discounts
Cashback cards
Cycle-to-work schemes
Opportunities to develop your leadership career within GXO